Warranty Reports Samples For Students

Introduction

The case study is about Ford Motor Company and its product warranty program. The company is a large American car manufacturer and seller globally. In 1987, Ford Motors went through a tremendous change in its external business environment as a result of the announcements that were made by its primary competitors regarding their new policies on product warranty. These changes in the policies may adversely impact not only the company’s sales, as well as, market but also other important departments of manufacturing e.g. quality assurance, dealer networks, and extended services. As a remedy, the managers of Ford Motor ...

Overview of the IT Functions at Terra Firma Medical Systems

The Terra Firma Medical Systems IT & Operations organization consists of departments where a matrix reporting structure is employed and where each function has its own global and functional managers (Singapore Management University, 2011). Business-IT Solutions teams are established to support the 4 product service divisions as well as the Corporate Administration group, which includes strategy, legal and regulatory affairs, and corporate finance. These IT teams are tasked with identifying the needs of the users in their respective business units and developing the corresponding solutions, examples which include either the development of new applications or the addition of enhancements to ...

On purchasing a product, the involved people in the chain of distribution that includes the manufacturers, distributors and retailers assure the buyer of the product’s safety. Taking a warrant on a product is very crucial since it assists a buyer to claim incase the product has defects or fails in one way or another. Consumers should always rely on warranties in order to protect themselves from problems with goods and services (Mann & Roberts, 2006). One type of warrant that applies to sale of goods is the statutory warrant. This type of warranty protects consumers since it contains rights and obligations available in ...

For Electronic Arts, Inc

Our Professor
Transmittal
Andrew Wilson, CEOElectronic Arts, Inc.
209 Redwood Shores Parkway

Redwood City, CA 94065

Dear Mr. Wilson:
As agreed during our meeting on November 15, 2013, attached herewith is the report on the customer service problems being experienced by your company.
The report examines the causes and effects of the company’s customer service problems and provides recommendations on how these problems can be addressed.
I hope you find this report satisfactory.
Sincerely yours,

Executive Summary 4

Introduction 5
Problem Statement 5
Method Used 5
Findings 6
Product 6
Service 6
...

Legal research

Introduction
Every business should abide by the business laws to remain competitive and relevant. Particularly, concepts surrounding the law of contracts, torts, and employment law guide most conflicts occurring in businesses today. However, businesses are faced with challenging situations that require precise understanding and interpretation of different commercial case laws and concepts. The lack of understanding of these basic concepts may cause businesses to suffer legal consequences arising from frequent litigations (Singh, 2007). The current paper analyses three events that happened at Wicked Theatres Group Ltd.’s theater. In doing so, the paper sheds light on the legal principles ...

WRITING IMPROVEMENT EXERCISE 6

Writing Bad-News Messages

Passive Voice: A major error was made in the report. (simply states that a mistake was made without “pointing the finger” at someone – softens the sentence)

Active Voice: We accept returned merchandise only when you provide a sales receipt.

Passive Voice: Returned merchandise is accepted only when a sales receipt is provided. (by taking the people out - we & you – the focus switches to the things – merchandise & receipt)

Convert the following active voice sentences into passive voice:

- You cannot have a cash refund for merchandise that you purchased 30 or more days ago.

Cash refund is not allowed for merchandise purchased for 30 or more days.

- We can’t allow you to attend the conference because our budget has been cut.

Attending the conference is not possible due to the budget cut

- I am unable to accept your speaking invitation because of ...

Individual report on simulation exercise- Glo-bus

Introduction
Generic strategy

Undeniably, marketing strategies for different enterprises are streamlined to develop competing strategies comprising of promotions, pricing and advertising. As such, our financial strategy focused on creating a one star level camera to be dispensed to our consumers at lower prices. In addition, the strategy purposed at developing a 4 star camera to be utilized by stylish customers. Deductively, the uniqueness of our pricing and quality facilitated maximization of our returns since our prices were relatively cheap, hence affordable. Moreover, multi-featured cameras we produced would offer a competitive edge for our products and hence promote our company's brand.

Our ...

When it comes to Human Resource Management, things tend to get a tad bit trickier considering how the HR department’s entire job is to maintain the upkeep of the people to ensure the upkeep of the facility. That being said, there are a few factors the HR department needs to consider before they can perfectly say that have done the best HR planning for the sports complex. For starters they need to make sure there are enough people doing the work and the maintenance of the facility is going as planned. Secondly, they need to make sure that ...

Abstract

Setting standards and specifications of a commercial contract is a significant process that contracting parties should take with a lot of seriousness. The standards and specifications set by the parties ensure that the products and services supplied are of the right quality and quantity. For an organization to ensure that it gets the precise products or services from the suppliers, it has to ensure that the standards and specifications agreed upon by the two parties are clear. The following report will be exploring the practical problems of ascertaining that the standards and specifications agreed upon in a contract are ...

Position statement4

Misrepresentation of facts.4
Negligence.5
Corporate Decision-making...6

Summary

General Motors Company deals with automotive, in most cases, vehicles. The management was aware of the problems with the ignition switch which could force cars to shut suddenly down, disabling their steering. In practice, this could bring about an action on strict liability against the company by the consumers. According to the law, the producer incurs strict liability whenever there arise safety ramifications which the producer is aware of. In this case, it is apparent that General Motors is aware of the defects and the harm they could cause to the ...

2.5 Projects Challenges
We have faced some problems while working on this project. On the stage of proposal it was difficult to put the ideas together and convince the audience that our project is important. To succeed we had to work hard, conduct substantial research and interview experts.
The second issue was the software we needed to run the simulation. It has been installed in the beginning of semester, Fall 2014 and we started studying the tutorials. But due to the college policy the access to labs and classrooms is under supervision on weekends and after official ...

Ford Motors Co: Financial Analysis

Property, Plant and Equipment
The property, plant and equipment valued at $ 24813 which shows an increase of 11 % as compare to 2011. Property, plant and equipment includes land, buildings and manufacturing plants and other machinery and tools and other assets that are used by the company in their routine business operations. Ford Motors Co. records all its assets at cost net of depreciation and other impairments. The company has a policy of capitalizing newly acquired assets when they intend to utilize them for longer periods which is usually more than one accounting year. The cost of maintaining assets and ...

TAX LIEN

A lot of people nowadays do not have sufficient knowledge of the taxes which they are entitled to pay. Non-payment of such taxes is considered to be a felonious activity and may be subject to charges by the court. However, people the courts take any action; they do make sufficient attempts to make the owners aware of their obligation. If the owners fail to take any action, then the courts can put the property for auction after adhering to all the legal requirements.
When any specific property is put up for auction then the amount of the bid starts ...

i) Relationship between People, Information, and Information Technology in Thineline Trading Company
People are important in any trade as they play various roles starting from business case development to distribution of the product or service to the consumer. Communication between various stakeholders is enhanced by the effective delivery of information from the company to employees, creditors, debtors and customers. Even the people who relate to the employees see themselves as part of ThineLine Trading Inc. as they daily associate and interact with products and information of the company. It is the employees of the firm who assist in articulating ...

Road to Customer Satisfaction: Hyundai’s Move to Total Quality Management

Hyundai Motor Co. was established in1967 in Korea, but only entered the United States market in 1986. Hyundai’s affordability paved the way for its easy entry, but sales soon dropped because of poor durability and reliability of their vehicles (Taylor, 2010).

Customers’ expectations of automobile companies are hinged on two major components: functional attributes that include efficiency, consistency, reliability, and responsiveness, and emotional attributes that include integrity, sincerity, empathy, and timeliness. Customers do not just look at the performance and reliability of the vehicle, but also on how the vehicle company treats them (“Developing Customer Insight,” n.d.)

They ...