Essays on Consumer Loyalty

1. Smartphone Landscape: Background Mobility has come to be (and is more likely to continue to be) a defining feature of current and future consumption of web-mediated and multimedia content propagated over numerous applications and platforms. If anything, big and small companies are investing in mobility devices and applications in order to cater to increasing consumer needs. Given current mobility landscape at a global scale, big players dominate global markets in numerous areas including, most notably, product design and concept, built-in platforms and applications (which are provided based on broad supplier networks) and, not least, physical stories in premium ...

Value Chain

The objective of analyzing Monster’s value chain is to make a product that will become popular to its customers, which includes not only the production segment but also marketing and distribution (Horngren and Data, 2015). This is because products will eventually need to be discontinued due to changing customer preferences and product innovation from competitors. This means that the company’s core operations and its products must continuously evolve and this could be done using the value chain analysis tool. For an energy drink company like Monster, one of its main goals is to continuously adapt to the ...

Abstract

The above paper seeks to explain the significance of celebrity endorsement in marketing and its rationale in enhancing brand awareness. However, the paper indicates that celebrity endorsement may have a negative or positive influence on consumer behavior. The paper starts with an introduction to the significant use of celebrity endorsement in advertisements. The paper then indicates the application of the concept in integrated marketing and how it is used as an effective tool to enhance communication. In a different section, the study suggests the importance of celebrity endorsement in influencing consumer behavior with a warning that efficient management of ...

Executive Summary

Qantas is Australian largest domestic and International airline. It provides regional, local and long-distance airline travel services. Apart from that is also operates businesses in specialist markets such as Q-catering, and it also operates other subsidiary airlines such as Jetstar. Qantas experienced a statutory loss of $2,843m at the end of the 2014 financial year. The research paper describes and explains the strategies put in place by Qantas to recover from debt, sustain future profitability and to increase stakeholder’s benefits (Abbott & Cohen, 2014). At the end of the financial year of 30th June 2014, Qantas experienced financial ...

Accuray Company concentrates its efforts in providing premier radiations oncology which basically manufactures and sells tailored innovative treatment solutions that ensure high standard care mainly for cancer patients. The corporate is the leading adopter of modern technology- Tomotherapy and Cyberknife system which in a broad way assist in delivering stereotactic body radiation therapy, radiosurgery, image-guided radiation therapy, intensity modulated therapy, and adaptive therapy. Looking the organization on a business perspective, it hasn’t been doing well, and there has been dire need for the company to adopt new change to realize maximum profit and growth. The intent of this paper is ...

MAYTAG CORPORATION

INTRODUCTION Maytag has been in the USA market since 1893. The company started from farm machine and soon moved to washing machines segment in which the company currently holds 21.6% market share in home appliances. Also, Maytag has limited premium share in the commercial appliance. Maytag has come long way to the current strategic position with a central focus on the home market of North America. The company’s strategic moves in international markets have not proved to be fruitful. Currently, Maytag has maintained focus on the local market of local North America.

ANALYSIS

SWOT analysis has been used to ...

Abstract

The research focuses on how emotional appeals in advertising impact consumer-based brand equity. In order for a firm to efficiently communicate emotional appeals to consumers, the firm must have emotional intelligence. Emotional information management ensures that emotional intelligence can be utilized effectively in organizing consumer desires. The research demonstrates that innovative companies create emotional bonding with consumers leading to better consumer-based brand equity. This study examines both positive and negative emotional appeals in the context of emotional information management and how it relates to brand awareness, brand associations, perceived quality, and brand loyalty. Key Words: Emotional Appeals, Consumer-Based Brand ...

Introduction

Global business arena offers numerous opportunities for the organizations to develop on national and international markets. External pressures, such as a competitive environment, political and economic factors, however, place a lot of emphasis on long-term general and marketing planning, which enable affiliation and guaranteed profits over the strategically relevant periods of time. Companies are becoming more dependent on their ability to meet the constantly changing market needs, and consumer expectations and loyalty becomes an increasingly valuable asset for the organizations in contemporary business environment (Rust, Moorman & Bhalla 2010). The markets differ by the average size and segmentation of the customers, product ...

In Partial Fulfilment of the Requirements in

Introduction Market Analysis The market for tablet computers not only in the United Kingdom but also around the world is highly competitive. With numerous multinational companies offering different models of tablets and associated products or services such as digital content, these businesses’ market share is spread out even in the UK. Major brands competing in the market include Apple, Samsung, and Microsoft, alongside other brands installed with Android operating systems (OS). In terms of OS, major competitors include Apple’s iOS, Google’s Android, and Microsoft’s Windows OS. In the UK, majority of tablet computer owners ...

The Company

Overview The Body Shop is a successful chain of cosmetics shops, based in the United Kingdom, and founded in 1976. The company has shown remarkable growth, with revenues increasing from £2 million to £28 million in just 4 years from 1983 to 1987. The rapid growth was accomplished largely by franchising. By almost any measure, the first 15 years of the company’s existence must be considered one of the most successful in business history.

Key economic and technical background

The company was founded on a mixture of ethical principles and savvy business insight. The founder realized 2 important facts: - First, traditional cosmetics ...

ABSTRACT

This academic exploration of the underpinnings of the psychology of marketing provides timely research outcomes providing understanding for consumer marketing focus connected to human behaviour. In doing so, the literature provides historical and contemporary scientific findings about human cognitive abilities used by marketing schemas focused on sales through consumer buying models. In addition, this academic investigation looks at marketing research from a critical perspective offering further insights by professionals in the field of human behaviour in marketing. Included in this discourse is a perspective of where marketing research and human psychological behaviour need further investigation for creating ethical, substantial, and logical ...

Definition of Strategy

Increased globalization and competition in the market at large has necessitated the need to come up with viable competitive strategies. This is because all firms seek to carry out activities that ensure they gain a competitive advantage over other related businesses within a similar industry. Therefore, through strategic managers, firms set various goals which are achieved through particular activities and actions. It is these activities and actions that form strategies. As such, a strategy can be defined as a plan undertaken with an aim of solving a given problem or achieving a specific goal. There are various strategies that can be undertaken by firms facing ...

Introduction

Businesses play an integral part in facilitating economic development in the world. Most of the operating businesses deal with processing and manufacturing of different products and services, aimed at satisfying customers’ needs. Some of the businesses benefit from the economies of scale because they have large capital share and market niche. Other businesses operate in small-scale level because they have minimal capital share and market niche. Although businesses differ in terms of operations, productivity, market niche, capital share, profit margin, and other constructs, they all understand the importance of incorporating effective marketing plan in their operations (Rudelius, 2001). Marketing ...

Business to business marketing discussion

With the current stiff competition in the business arena, firms use different marketing strategies to outdo their arch rivalries and increase their profit margin. Firms that adapt effective marketing strategies expand their market niche, reduce their operation costs, and enhance their efficiency echelons; an idea that promote fair competition. For many years, firms have employed penetration-pricing strategy and value pricing models, which increases the sales volume, profit margin, and expansion of market share. Penetration pricing strategy remains effective under certain market situations and for considerably short period. However, misuse of this strategy create unpredictable environment that hinder new firms ...

Article summary

Summary The American Airline has experienced many challenges over the past years. But now, these challenges could be seen diminishing with the new arrival of Boeing’s 777-300ER, the most flourishing two-engine plane in the world. The ground breaking launch will be a flight from Dallas to Sao Paolo. This measure will create an opportunity for American Airline to “re-earn its once legendary wings”. Among the passengers on board during the launch to Sao Paolo was Chris Sloan who is an aviation writer. According to Sloan, the past few years have been profitable to the American Airline. This ...

The objective of the analysis herein is to provide a framework for the execution of the Levi’s Personal Pairs joint venture business proposal. The opportunity as stipulated pertains to a potential business relationship between Levi Strauss, the expansive and dominant clothing manufacturer and retailer, and a company called Custom Clothing Technology Company. The proposal outlines a business arrangement wherein Levi’s would work with CCTC to create a customized purchasing ability within Levi’s retail stores. The purpose of such a niched expansion to the company’s current offerings lies in the reality of an increasingly competitive market environment for Levi’s trademark mainstay, ...

Executive summary

Get money publishing company deals with publishing and sale of magazines. The magazine is expected to serve the county region within its first year of operation and then expand to the state level. Based in the town of Mason in Ohio State, the magazine is expected to expand its sales through increased customers. The contents in the magazine are mostly financial reports as well as corporate performances in the stock markets and hence increase the investors in stock markets. Its target audience consists of investors as well as corporations, in order to learn about the behavior of the stock ...

Executive Summary

Demand media aims at increasing the number of people and the hours they spend on their web pages. This will enable demand media generate more revenue from the increasing number of adverts that will come as a result. Demand media should aim at filtering information such that people who visit their web pages get what they want quickly. This will encourage more people to visit their web pages and even spend more time on the web pages. This though might be limited should the information available be too filtered as to not to give enough information which might tempt the ...

ABSTRACT

Customer satisfaction is a major concern to any business that intends to increase its sales. This research will be based on the need to understand what customers expect from business in an effort to improve success of a business. The research is planned to use a qualitative approach to collect data on the research topic. As can be noted in previous researches, customers’ satisfaction is an important contributor to the success of a business and hence it cannot be ignored. This research proposal gives the significance of collecting accurate information on consumer satisfaction; this is because previous findings have shown that incorrectly designed ...