Culture of UTA’s Maintenance Department
Written by: Jesse Mease, Kevin A Petersen, Dewayne Logan Peterson, & Paul Jaeger
Audience: Mr. Jerry Benson, VP of Operations w/copy to Marette Monson.
Purpose: This report will analyze the culture of UTA’s maintenance department through a live case study conducted through Westminster College’s MBA program. Following live presentations from various levels of the UTA organization we will analyze the embedded culture of the maintenance department, define a critical area for improvement and provide methods to obtain the desired results.
One of the main issues that will be discussed is the issue of decreased engagement of employees, over Continue reading...