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Dear Mrs. Kathleen Tate:We received a letter from your company; we are sincerely sorry for any inconveniences caused as a result of poor quality products and late delivery of the same. As a company with a positive ethical stance and respect to all our shareholders particularly those clients that have made us who we are today, we always work to give the best of quality service and ensure that high quality products are availed to our customers and clients on time. I plausibly understand your grievances and dissatisfactions as a result of the late delivery of the booklets you had ordered and low ...
