The Intangible Cost of Conflict
AbstractConflict is an inevitable circumstance in today’s society. People vary in many perspectives such that the possibility of failing to reach an agreement is high. Organizations are not exceptional from the other institutional frameworks within the society. Business corporations, non-profit organizations, profit organizations, and even governments all succumb to conflict because of the varied nature of the people who run them. Conflicts exist at all levels within the organizations, and it has cost implications. The cost of conflict is often intangible such that it is not easy to determine the implications in terms ...