Essays on Employee Satisfaction

Healthcare organizations face a big problem now when it comes to nurse staffing and scheduling. There appears a big scarcity problem in the number of nurses when assigned per patient. Researches done during the past decades have established the importance of having enough nursing staff or registered nurse staffing as they play a huge role in achieving positive patient outcomes, safety, and satisfaction. This means an adequate nurse to patient ratio promotes reduction in patient mortality, enhances outcomes, and improves nurse satisfaction when it comes to their work. For instance, one study pointed out that for every patient assigned ...

Human resource managers cannot be responsible for every possible negative scenario involving employees. They can, however, work to create systems which support employee satisfaction, foster growth, nurture the individual, and reflect a team atmosphere which includes support and guidance through coaching and mentoring. This means HR managers could be responsible for ensuring tools are in place to identify both positive and negative trends experienced by the work force, the implementation of policies that lead to greater employee satisfaction, and establishing programs which promote ethics, teamwork, and mutual support among employees. At times, organizations create cultures which make people responsible ...

Executive Summary

In general, the diplomas mentioned in the paper below have brought revolutionary changes to my personality and mind-set. They have broadened my vision and changed my attitude towards certain concepts in certain ways (that I have explained in the later parts of the assignment). I feel to have some inborn qualities relevant to the subjects that I took up and these courses have helped me polish my skills and expertise, and update my knowledge. As the course progressed, I could feel my development as a learner stage by stage. My teachers, supervisors, and group fellows have come in as ...

Chapter 2: Literature review

Introduction This chapter presents the literature review appraisal that exists and is linked to work contentment and inspiration subjects and how these issues are closely related to industrial performance. The chapter discusses the concept of motivation, job satisfaction, and project management and employee satisfaction. Organizational performance as well as its continuity largely depends on critical assets, employees and the managers' capabilities to create and sustain motivating environments of the employees and other human assets. The primary challenge that managers are faced with today is keeping their human capital such as the employees satisfied and motivated. Therefore, all managers must ...

Chapter 5: Findings and Discussion

In all types of organizations, including cross culture project team in all organizations, the concepts of job motivation is crucial since it plays significant roles in impacting the productivity of organization within which they operate. This study was aimed at finding factors that influence project team members motivation and how this affects the project performance within the finance industry in a multinational and multicultural setting. It was also to address factors that motivate project team members at the commencement of projects thus exploring how project managers alter them to influence the team member needs and priorities. It is the ...

Literature Review

Abstract Nowadays attracting and retaining professional and skilled staff has become a challenge for many companies. Many organizations experience significant turnover that adds complications to their business activity. Providing employees with the rewards of different kinds helps companies to deal with this problem, assists with retaining talent, and reduces expenses for hiring. The rewards offered by the organizations can be of different kinds and serve various goals. Rewards can be financial and non-financial, extrinsic and intrinsic. Management of these rewards differs from company to company and is usually designed to serve the certain goals of the organizations. One more ...

Leadership in healthcare institutions is a difficult issue due to the distinct peculiarities of the industry, such as the need to continually think about allocating scarce resources, competition between healthcare institutions and a great role of followership (McKimm&Mannion, 2015, p.270). A crucial feature of the work of a leader in the sphere of healthcare is that such leader shall simultaneously be a good ethicist with strong decision-making abilities (Ledlow& Coppola, 2014, p.237). Leadership is also about creativity. Recently I took a quiz to get to know my degree of creativity, and found out that I am very creative (75/116) ( ...

International Marketing

International Marketing Marketing is simply a legit communication between sellers and buyers with an objective of transaction whereby, a seller sells goods or services to the buyers. There are so many things that sellers can sell to the buyers, but food seems to be the most common good that sellers sell worldwide, simply because food is a basic commodity in the lives of people. Different countries have different tastes and preferences to various foods, meaning that what one country produces and sells is not what another country produces and sells. Therefore, there is a need for international marketing that ...

Introduction

Effective Human Resource (HR) Manager is tasked with the responsibility of ensuring that the organization retains its employees. HR department manager should be able to analyze workforce data so that he or she can be able to adopt effective strategies for staff retention. In light of the relevance of staff retention strategies, this paper will utilize the Tanglewood case study to identify the most significant problem, determine whether Tanglewood has functional or dysfunctional turnover, the various concerns of the interview and ways of making the data relevant, determine whether the survey is comprehensive and determine possible data that could ...

A. Introduction

Toyota Motors Corporation (Toyota) is a ¥25.69 trillion (US$256.91 billion at ¥100.00:$1 exchange rate used in the 2014 annual report) automotive manufacturing enterprise (Toyota, 2014, p. 26) with four major market regions globally, namely: Japan (home), North America, Europe, Asia, and Other regions (see section C for details). Since 2010, it grew 35.57% from ¥18.95 trillion. Its return on equity has grown from 2.1% in 2010 to 13.7% in 2014, or 6.5 times. Moreover, its return on assets grew 6.7 times from 0.7% in 2010 to 4.7% in 2014. Toyota has one core product (automobiles) and core ...

Introduction

If a job is well-designed, it may foster employee well-being and engagement, and therefore contribute to work performance that leads to customer satisfaction (Bakker et al., 190). Job design provides a description of the way “jobs, tasks, and roles are structured, enacted, and modified and what the impact of these structures, enactments, modifications, are on the individual, group, and organizational outcomes” (Grant et al., 318). For a period spanning over half a century, job design theories have played a significant role in guiding scholars and practitioners to offer descriptions, explanations, and effect changes in the work experiences and behaviors ...

The world is fast changing. Advancement in technology has seen companies make some hard but worthwhile choices so as to remain viable and in business. And the field of prototyping as well is rapidly evolving. According to Bak (2003), new technologies in 3D printing have enabled companies to print massive volumes of complex designs in a short period, an undertaking that used to take a lot of time and labor resources. Every existing and upcoming business is focusing on maximizing profits and minimizing costs. Family businesses, however small, are no exception as well. The current situation at EGCM is ...

Abstract

This report describes the necessity of working in the form of groups and teams for effective organizational output. The basic essence of teamwork is provided along with its definition in the initial part. Then, the importance of teamwork is discussed from various aspects. Literature is consulted for effects of teamwork on organizational performance. We also discuss various traits and attributes of working together in teams and groups. We will see how teamwork leads to employee satisfaction, reduced turnover, decentralized responsibility, skills’ enhancement, feelings of empowerment, satisfaction of stakeholders, and much more.

Introduction

As the technology is advancing at a rapid ...

Implementation of Compensation and Benefit System

Compensation relates to paying someone an amount or in kind in return for work done for you. In an organization, it refers to the sum an employer provides to its employee for doing the work. The compensation is rendered as a result of industry's trends, job description, competition from close substitutes, etc. A compensation package comprises of not only monetary payments but in-kinds also to have a claim on goods and services offered by the firm (Buhl, 1989). These benefits, as well as other non-compensation systems, are used to motivate employees and generate benefits from leveraging their capabilities in ...

Chapter 3: Application Component of Career Development

Chapter 3: Application Component in Career Development Understanding as well as finding mechanisms to influence the careers of the employee has become a critical component in contemporary organizations. More than ever before, employees and the modern organizations they work for must adapt to change if they are to experience success as well as competitive advantage. The past decade has witnessed a turbulent environment, and every indication is that the future environment will be no different. The future will witness rapid change, increased competition due to globalization, and continued changes in employment relations. Contemporary organizations need employees who can grow ...

Studies consistently demonstrate that morale is key to long term employee satisfaction, and ultimately a major deciding factor in industry and productivity for any company. As such it must be a priority to understand the relationship between morale and productivity in order to ensure that employees are increasingly efficient in their roles. This can only be established by creating a work environment that is designed to motivate employees, by boosting morale, rather than allowing unhealthy work habits to persist and to drag down performance over time. A number of studies published by the American Psychology Association have demonstrated that ...

Abstract

Onboarding is an essential HR process that extends for several months after hiring a new employee. Onboarding provides positive outcome in terms of better employee retention, improved process consistency, faster new employee ramp-up, and better acculturation. Ya Ya Kitchen has experienced initial success in its business, but the company is facing a huge problem in quality product and service delivery due to poor employee retention policy. Since Ya Ya Kitchen has no defined HR practices, trying to implement a full scale HR system will not be fruitful. Therefore, the company should first implement a robust onboarding program, which will ...

Introduction and objectives

The idea of employee hiring is a great deal which requires to be dealt with carefully. This is mainly because employees are the human input or capital that a company employs in order to make its operations successful.

The main significance of exploring and understanding the idea of employee hiring and factors affecting the employee hiring or turnover is planning of the business future and determination of the overall business performance (Ariani, 48). This comes in hand with monitoring of the business operations which are relevant to productivity of the company. The significance of these factors affecting employee turnover ...

Management: Course Final Paper

Introduction In earlier studies, organization change has been defined as the breaking down of existing structures and the creation of new ones. In other words, it is a transformation of an organization between two points in time. Such a scenario can develop anxiety, uncertainty, and ambiguity in the minds of employees due to differences in experienced, socio-demographic characteristics, attitude, knowledge and behavioural patterns. For overcoming the employees’ nervousness management, organizational change agents put stress extensively on employee readiness predictor variables. As clearly stated in the literature, employee attitude and employee readiness factors pose a significant affect in preparing employees physically and ...

Introduction

Roberts (2003, p.89) argued that performance appraisal is a controversial management tool that provides answers to problems within the system design and administration of organizations. Majority of the organisations have adopted appraisal systems to enable it gauge employee performance in trying to boost morale, and reward them accordingly. However, despite the importance and popularity of the performance appraisal in organisations, its implementation and effectiveness have been controversial (Liu and Dong, 2012, pp. 150). In fact, some studies revealed that there are many performance appraisal systems that have completely failed to motivate employees to do a better job (Oh and Lewis, 2009, ...

Introduction

This chapter gives an analysis of the results of the study to derive insights on why insider threats remains to be one of the leading and challenging security issues to deal with. The results of the study present a vague picture of what motivates insider threats in private organizations. The questions of why, what and how will be answered with references to the data obtained from the study. This section also demonstrates the actions taken by organizations and tries to link it with theoretical frameworks and pool of knowledge developed by earlier scholars.

Analysis

The belief that insider threats ...

Organization Development of Healthcare

Introduction Hawthorne effect refers to some studies performed to show how training impacts on employee productivity at work. Comprehensive studies showed that sending employees for training tends to motivate them to work harder. This is because the employees consider themselves as long term investments of the organization. According to Hawthorne effect workers perform better if they are constantly being evaluated. Supervising the employees ensures that they are constantly focused on their work hence increasing their productivity. Evaluation increases employee motivation as it also involves the harmonization of salaries. Employee motivation will in turn increase productivity as employees. This ...

1. Aims of the Dissertation: Because of the global demand by customers for excellent services in the hospitality industry business operators need to quickly recruit employees who then receive limited preparation and training. This often results in poor job performance, employee dissatisfaction and high staff turnover. The aim of this dissertation is to investigate the remote causes and outcomes of staff turnover that is endemic and a contentious issue in the hospitality industry. In this research, the author will attempt to address the operational challenges facing the hospitality business by identifying some causes in addition to those given above ...

Introduction

Transformational leadership is associated with a positive environment meant to attain organizational change, transforming the actual order into a more benefic one for employees, clients and other stakeholders. In the health care domain, transformational leadership stays at the heart of employees’ satisfaction, staff retention, strong hospital administration, with satisfied patients (Robbins & Davidhizar, 2007), likely to become loyal patients (Worman, 2008). Transformational leadership effects also include reducing burnout, decreasing the overall level of employees’ stress, while increasing the level of staff well-being (Weber, 2010). However, the nature of health care system is an atypical one, because, as Rudnik Jr. (2007) observes, it deals ...

Introduction

Roberts (2003, p.89) argued that performance appraisal is a controversial management tool that provides answers to problems within the system design and administration of organizations. Majority of the organisations have adopted appraisal systems to enable it gauge employee performance in trying to boost morale, and reward them accordingly. However, despite the importance and popularity of the performance appraisal in organisations, its implementation and effectiveness have been controversial (Liu and Dong, 2012, pp. 150). In fact, some studies revealed that there are many performance appraisal systems that have completely failed to motivate employees to do a better job (Oh and Lewis, 2009, ...

Paychex company is a leading provider of tax related services and human resource services in united state. It serves more than 500000 businesses in the united state. Its ability to efficiently integrate payroll statistics with deliberate benefits like retirement plans and elastic spending accounts offered through gives their businesses openness to larger reimbursements packages, and allows them to confidently farm out those needs to Paychex.

The company is well known for its retirement schemes business has with professional financial advisors. It has also set up 401(k) plans which is very important and helpful to the clients.

These services include: ...

Abstract

Leadership is an important factor for the organizational success, increased productivity of employees, job satisfaction, and customer satisfaction. Leaders are the very beacon of light that direct their subordinates in the right path towards achievement and success. Two leadership styles that are mainly the topic of discussion in the literature include transactional and transformational leadership. The studies available in the literature show mixed results as regards the effectiveness of these two leaderships. Both the leaderships are associated with increased job satisfaction and performance of employees. However, transactional leadership is more suited for competition intensive industry, whereas transformational leadership is ...

Introduction

Human Resource Management is a critical department in the construction industry. Most of the construction companies do not understand the importance of human resource management in developing and utilizing the employees in the pursuit of optimum organizational performance, and consider making an investment in HR practices as a ‘luxury’, and ‘pen pushers’ (Wilkinson, Johnstone, and Townsend, 2012). In this industry, extensive labor outsourcing takes place, creating an opaque and transient employer-employee relationship. This cyclical nature of demand for the labor force makes the process of HR more difficult.

This sector works with subcontractors, joint ventures and alliances, and creates ...

Introduction

People working across different organizations, spend huge amount of time and significant part of life at workplace. This increases their expectations from the employers and it is essential that employers keep their workforce satisfied and happy in order to achieve efficiency in job performed by employees. Motivation is one the major factor that govern various aspects related with why people perform their jobs and what is driving factor that determine their overall behavior. A satisfied employee benefited the organization not by performing their job with full efficiency but also by reducing their absenteeism, encouraging co-workers and creating healthy environment ...

Differences between managerial accounting and financial management

These terminologies are accounting terms that are commonly used by the management as they assess the financial performance of the company. Financial management is the management of funds of the organization in an efficient and effective way so as it may be generative and yield earnings. Managerial accounting is an accounting branch that mostly deals with confidential documents and reports that are usually for the top management use.

Financial management deals with the presentation of the financial performance and position of the company to the public/ external users who are able to gain information about the company through the ...

Introduction

Organisations can thrive in a market environment only when they effectively compete and adapt to new trends by improving the quality of goods and services they offer (Fen & Lian 2010). In the hotel and restaurant industry, indicators of quality services include adherence to standards set forth by laws and customer satisfaction. In order to be effective, any change project aimed at enhancing services must be managed well. It is then important to understand the process of change and the role of leaders/managers in it.

In this paper, I propose a change project for a hotel in Nigeria, which I will refer ...

1. Company description and stakeholders’ analysis

In my first month as the CEO of Supply Fan, a local medium sized company, situated in Dover, I got to understand in details nature of the business, the connections between different operational chains and between different categories of stakeholders. Moreover, from the beginning of my activity within this company, I also got to know the organizational culture, the company’s values, vision, direction, according to specific guidelines traced by the previous management. All these combined, determined me to critically observe the company’s social performance.

The company I now run is activating in the distribution sector and acts as a ...

Question One

First, customer loyalty is not only an essential aspect in the improvement of profitability levels but also a critical in measuring the quality of the market. It is forcefully crucial for any organization to develop and implement systems to facilitate the management of customer loyalty. At Choice Bank, the Manager of the Sales Division, Susan Caplan, seems to have sidelined this factor by concentrating on new customers. Going for new customers undermines the maintenance of loyalty with existing customers. Equally related is to customer loyalty is the need to quantify customer satisfaction. Customers tend to be more loyal when their ...

Vision and structure

The vision of the company is to be the leading global manufacturer and distributor of medical equipment. The organizational structure of the company is such that the topmost person is the President responsible for the whole company. The second in the rank is Vice President responsible for operations. Under Vice President, there are managers heading the units of purchasing, warehouse, engineering, IT, Human Resources, Finance, and Marketing. Each manager oversee a number of departments with departmental heads.

Role of management in effective deployment of human resources

The management understand that the performance of the company is partly contributed by how best the human resources activities (such as employee deployment) ...

QUANTITATIVE (Statistical) Studies Only

This Research Plan form, version 2.42, must be completed and reviewed before taking steps to collect data and write the dissertation. In the School of Business and Technology, its satisfactory completion satisfies dissertation milestone 5, indicating that the RP proposal has passed the “scientific merit review,” part of the IRB process. Before going any further, review carefully the Research Plan Instructions, v2.4, available on iGuide. It will be difficult to complete the RP without using the Instructions.

Specialization Chair’s Approval after Section 1

When you have completed Section 1 along with initial references in section 8, send the RP to your mentor for review. ...

Importance of leadership traits in a manager

John Smith was a charismatic personality. A bachelor of engineering and a post graduate in management, John began his career with a top Oil and Gas Company in the world that was headquartered in U.S. After having worked there for 23 years, he opted to pursue higher management studies and got into a top management course at Harvard. After completing his MBA in marketing and finance, he joined as a Chief marketing officer at Evlon Oil Company. It was an emerging oil and gas company that employed more than 5000 employees worldwide. The company management had high hopes from John Smith and they ...

Evaluation of Personnel Policy at Ozero Dessert and Tea and Recommendations

A personnel policy is a plan of action and group of proposals that act as a reference for managers and supervisors in dealing with their employees. The strategic human resource management means that human resource policies and practices, which produce employee competencies and favourable behaviours, must be planned and well executed. The human resource manager requires a practical way to translate the company’s strategy into the necessary employee competencies and behaviours. This case deals with the human resource plan of Ozero Tea and Desserts, a small privately run business located in Little Tokyo, LA where I work. The company’s goal ...

As per the recent trends, employees consider compensation and benefits among the top rated aspects most important to their job. This is the reason why companies use rewards and compensation benefits to motivate its employee and achieve its strategic outcomes. HR professional of the company is responsible for programs that are conventional as well as unconventional. Profitability, employee satisfaction and management’s goals can be realised through the smooth implementation of reward programmes. This case describes the reward programmes of two companies, Alfac Insurance and L L. Bean. Both the companies have a robust ‘reward system’ programmes. Let us consider ...

Introduction

United States Nuclear sector is one of the publicly administrated areas that provides wide employment opportunities and employs various recruitment structure and philosophies that can be attributed to general trends in global business world. That said, it is interesting to observe that the sector works with direct employment, community colleges and international programs that brings this sector in line with international Strategic Human Resource Management (HRM) tendencies and trends. This clash, as one could argue, of public organization and bureaucracy with modern trends receives special attention when it comes to the analysis of US Nuclear sector as a place to ...

- Introduction This report is elucidating the level of the employees’ satisfaction in the bank of Cyprus and the importance of employees’ job satisfaction. In order to explain the context, the background of the study is given. It can help in understanding the various aspects of the job satisfaction and its merits for the organization. The chapter is then leading towards the formation of the research objectives and research questions. These questions are leading towards the context of the study. At the end of the chapter the limitation of the study is given along with the significant of ...

Introduction

Stress is essentially a byproduct of interaction between an individual and his environment. By their very nature occupational settings are liable to brew stress. Work place stress is a common phenomenon and can potentially cause serious disruption in an individual’s personal as well as professional spheres. This work is an attempt at characterizing work place stress in terms of its determinants, manifestations and coping strategies.

Understanding stress

Stress is essentially a byproduct of the interaction between an individual and his environment. Besides, it has both psychological and physiological manifestations. A certain level of stress is part of everyday life. Indeed, to some extent, ...

Introduction

Industrial/Organizational psychology is an applied science dealing with psychology of ‘people at work’. (Kalat 2002). The workplace dynamics comprise of both tangible and non-tangible elements, both of which impact on employee satisfaction. Satisfied employees tend to be more committed and enthusiastic about their work. Moreover, employee satisfaction and dedication is contingent on a number of closely related variables such as, employee engagement, empowerment, the perceived (organizational) support structures as well as the organization’s commitment to employee welfare. Employees feel empowered when they have more opportunities for interacting with colleagues, a certain level of decision making authority and are accorded a fair ...

MODULE LEADER’S NAME:

- Executive summary Jinnikins Jeans is a UK company established in early 2000 that sell designer clothes. The company’s directors have drawn much attention especially from the media due to their personal exploits, youthful entrepreneurism, and innovative use of internet for marketing. The company has in the past few years faced various challenges such as increased wage bill, low performance and reduced morale among various employees. This article examines the company’s approach to reward and the extent to which their approach is consistent with its business objectives. It also focuses on various theories of motivation including, instrumentality ( ...

Executive Summary

Jinnikins Jeans functions in a highly competitive industry, and owing to cost pressure, it has taken some cost-cutting measures, such as outsourcing the manufacturing units to low cost countries like China and Sri Lanka, and laying off employees. Recently, the company has encountered a lot of people management issues. The lay-off measure has created a sense of insecurity among the existing employees, and attrition rate has become high. Since, most of the problems that the company is experiencing are people-centric, the company should take necessary steps to restructure the reward management system for motivating employees. This paper has touched upon the current ...

Introduction

The balance scorecard method is performance management tool that combines financial metrics with non-financial metrics. It uses four aspects – financial metrics, internal business processes, continuous learning and growth, and employee satisfaction to determine whether the organization is achieving its strategic goals or not. This paper discusses some of the advantages of the balanced scorecard method. It will also discuss some of the criticisms, and conclude why it is better. (Norreklit, 2000, 67) One of the main benefits of using the balanced scorecard method is that it combine quantitative measures with qualitative measures. The four aspects of the company ...

The Fortune list of companies is an international list of companies updated each year, which provides the names of the top grossing and most profitable companies of that year. Several multi-national companies make great efforts to remain a part of this list by improving several of their parameters like working culture, profitability, employee satisfaction, customer care etc. amongst other parameters (Day). This list consists of some of the big names of the day like Google. One organization that has constantly remained a part of this list is the Google. The Google is a United States based software and information technology giant that ...

LITERATURE REVIEW: VIRGIN ATLANTIC AND EMPLOYEE MOTIVATIONS WITHIN THE AVIATION INDUSTRY

Virgin Atlantic is one of the largest names in the aviation industry in Europe. Although the company began as a rather small, localised group, it quickly grew into a group that has become one of the powerhouses of British airlines. This discussion will center around the details of the company; it will also investigate the literature surrounding the question of how employer and management attitudes affect staff and employee motivation in the aviation industry and beyond into other industries. Virgin Atlantic is a British airline which was established in June 22, 1984. Leadership is a significant skill that can increase the survival ...

Introduction

This HR project was initiated by me and my team mate to conduct a live research with an HR professional to learn about the performance management process in his or her organization. The organization chosen for the current study is Google Inc. The interviews were conducted with HR professional at Google and online marketing manager at the organization. The interviews with the professionals were conducted in person. The paper provides details about the performance management systems at Google, their employee appraisal systems and the various parameters on the basis of which the performance of the employees are evaluated. The research ...

- Introduction: The dictionary definition of a Work Force Diversity could be the differences and similarities within the employees in terms of age, cultural and traditional backgrounds, race, gender, religion and physical capabilities and deficiencies. In today’s dynamic world, workplace diversity is taken an issue of people, which is more into the diversity in the form of similarities and differences that people bring into the workforce of an organization. Workforce diversity in all situations comprises of those dimensions that manipulate the employee identities and perspectives which exist in the form of occupation, learning, parental status and geographic ...

Introduction.

The continuous changes in the competitive environment in the tourism and hospitality industry oblige the sector to formulate ways that facilitate competitiveness, and increased market share. Contrary to conventional ways of competition like lowering of prices, product promotions, and increased profits, the sector’s levels of competition compels the players to shift to customer oriented strategies, and applying customer services, ethics, and laws of morality in achieving their intended market shares. Recently, the question on ethical practices in tourism and hospitality in demonstrating customer relationships has led in formulation of business strategies in the sector. Most players believe ...

Summary

The research that was undertaken as stated in this article was executed with the main intent being to establish the relationships that exist between the level of job satisfaction and high-involvement work practices. These include feedbacks, task teams, suggestion programs, feedbacks and quality circles. In an effort to accomplish the objectives of the research mentioned herein, the researchers retrieved the necessary data from the 1999-2002 Canadian Workplace and employee survey. According to the authors of this article, the data from the were purposely used because the survey is perceived to be appropriate subsequent to the fact that it was ...

Process Management

A Quality Management System (QMS) is a set of coordinated activities, involves the business processes of an organization to achieve the objectives of the organizational quality policy and continuously improvement. From the various components of the QMS, the main or core components include, the resource management, time management, cost management, customer focus, continuous improvement and process management. However, one of the studies describes the core components include, the process management, performance measurement, information management and results including the audit of the metrics and processes. The ultimate objective of the process management is to get the requirements of the customer and ...

Introduction

Staff turnover is vital for a hospitality organization, especially when the organizations aim at a high-quality service. The focus of the hospitality business must be to provide outstanding service that will give a memorable experience to the guests. For offering such experience, trained and happy people are required. A high rate of employee turnover has negative and immediate effect on the organization.Hospitality industry is a labor intensive industry, requiring a variety of skills, knowledge and attitudes, and levels of competency. The labor turnover rate in the hospitality industry is observed as higher than other segments. Many positions are available in the hospitality organizations ranging ...

ABSTRACT

The current study attempts to understand the influence of shift work on job satisfaction, and to check whether age, tenure of job and educational background affect the perception towards shift work. The tool used to collect the job satisfaction score was ESI (Employee Satisfaction Inventory), personal data form to collect demographic information, and personal interview to gather qualitative data. There were 80 workers who were given ESI and interview was conducted, out of which 42 were shift workers and 38 were non shift workers. The result indicates that there is significant difference between shift workers and non-shift workers. . ...

Introduction

Many theories have emerged on ways of motivating workers as a solution to the low productivity in the working place. Since the world war, issues in the workplace have emerged, such as equality, gender discrimination, poor interpersonal and interpersonal relationships, and job dissatisfaction among other issues. Over the decades, motivation of employees has been seen as one of the most effective solutions to improve productivity in the working place. Today, many employees embrace various methods that motivate their work force such as rewards, provision of good working condition, job security, and eliminating any factor that would cause job dissatisfaction to ...

Implementation of a patient fall prevention program

Nursing professionals play an important role in the patient falls prevention program. The success of the patient falls prevention program is associated with the proper evaluation, measurement and effective strategies implemented during the course of the program. Decreased patient falls, reduced costs associated with patient falls, increased patient satisfaction, reduced injuries associated with patient falls, and improved employee satisfaction are some of the clinical outcomes of patient falls prevention program. It is important to understand and evaluate each of the outcomes. (Quigley, P., et al; 2007) Nursing employees and healthcare professionals need to evaluate the incidence of falls ...

Introduction to the organization

The organization that I have chosen for the purposes of the final project is the Medical University of South Carolina (MUSC). MUSC is the only comprehensive academic health science center in South Carolina (MUSC). The mission statement of MUSC is concerned with preservation and optimization of human life in South Carolina and beyond it. The main activities, conducted by the Medical University of South Carolina, include education of healthcare professionals and biomedical scientists; research in healthcare sphere, as well as provision of comprehensive healthcare services (MUSC). Principles that are used by the University to govern its activities include ...

Managerial Decision-Making (MGMT530)

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Executive summary 3

Introduction – Overview of Decision Problem 4 Problem Statement 4 Objectives 5 Summary of Key Objectives 5 Alternatives 6 Description of Alternatives 6 Selection 7 Consequence Table with Original Values 7 Scoring Model 8 Weighted Scoring Model 9 Consequences: Risk Profile 10 Implementation, Monitoring and Control 11 Timeline 12 Summary 13

Works cited 14

Executive summary The following decision-making proposal is designed to provide solution for the future management of the Preoperative Clinic (Rutledge Tower) and Ashley River Tower Clinic, both belonging to the Medical University of South ...

Introduction to the organization

The organization that I have chosen for the purposes of the final project is the Medical University of South Carolina (MUSC). MUSC is the only comprehensive academic health science centre in South Carolina (MUSC, 2014). The mission statement of MUSC is concerned with preservation and optimization of human life in South Carolina and beyond it. The main activities, conducted by the Medical University of South Carolina, include education of healthcare professionals and biomedical scientists; research in healthcare sphere, as well as provision of comprehensive healthcare services (MUSC, 2014). MUSC aims at further development as a leading and transformation healthcare ...

Introduction

Workplace change management is a process of engaging and involving those employees of the organization who are about to experience the process of workplace change. The primary goal of change management is to assist people in adjusting to the changes in a quick and effective manner. An effective and successful change management allows its people to work quicker and experience a greater sense of satisfaction with the overall changed situation. A change management program is necessary for initiating and managing the employee transition (Managing Workplace Change, 2012). This case deals with the essence of change management, and deals with an important question ...