Service Delivery College Essays Samples For Students

The Marriot group of hotels that today boasts of about 8000 hotels worldwide, the great chain of hotels was established in the year 1983 and is believed to be the 12th largest lodging facility in the world (Singh, Kumar & Sharma 86). This paper analyses the service strategies and the service quality that Marriott group of hotels has employed and in essence it divulges into the relevance of each (strategy and quality) in the hospitality management industry. First the paper discusses service quality drawing inferences from the Marriott group of Hotels and subsequently it analyses Service Strategy also drawing inferences ...

Abstract

The US fire department has been a core aspect within the societal framework. With diverse benefits, the fire service industry has been pivotal towards mitigation of fires and saving lives. However, the prospects of challenges emanating from sustenance of operations within a financially stable environment are an aspect of concern. Thus, there is a need for extensive evaluation of the prevailing financial challenges and the approaches that are feasible towards sustenance of proper operations. Through extensive analysis of the fire service industry, proper data and policies for inculcation will prevail towards sustaining effective service delivery. Financial availability is imperative ...

Executive Summary

Northwest Hospital and Medical Centre provides different services to patients. Since its inception in 1960, the hospital has undergone different transformation and is a leading innovator in technological advancements in medicine. However, the organization lacks effective systems for timely delivery of services. In this case, patients feel that they spend a lot of time waiting to see a doctor and they do not receive any updates from the checks done. This requires a system in place to help guide patients and receptionists on a timeline for a day. This requires combined effort from the management, the staff and the ...

Human resources management (HRM) has its own set of challenges in each different environment; even in other countries, a sense of organizational justice is often missing. The nation of South Africa is no exception; in order to understand the impact that organizational justice would have in HRM settings in South Africa, it is necessary to learn the politics of the practice as it pertains to South African municipalities. A number of political factors come into play that impact, for good or ill, the effectiveness of HRM to create a safe and productive work environment for municipalities.
Service delivery is ...

Introduction

Background
The prospect of abating the financial challenges facing the fire department has become an aspect of concern among the diverse stakeholders within the industry. Bennett (2012) affirms that a survey undertaken by the National League of cities revealed that 9 out of 10 cities are not capable to meet the financial obligation of the diverse fire department staff (Dalton 2013). In the year 2008, the comprehensive research undertaken by NLC revealed that majority of the fire departments could not meet the financial needs of its diverse staff (Dalton 2013). Thus, it requires extensive input of the various stakeholders ...

- Analyze the effectiveness of the system and report on the strengths and limitations of the system
Working as a life coach and mortgage consultant, I find the knowledge management system working well in my case. The system is quite efficient, information seems to be handled with care and the ethics observed accordingly. The roles are clearly outlined for all the employees in the organization and a close form of communication seems to be going on between the employees, the clients, the managers and the business. Confidentiality which is an important aspect especially with the top management is observed ...

Introduction

QI involves team work the need for all members to understand their roles and the process that is involved hence. That includes members ranging from the board, management and the medical staff. In addition, service delivery quality is dependent on several factors including external agencies and authorities as well as internal factors such as resources and structure. In that view, this report identifies roles for all involved members and defines authority and structure for implementation of QI plan focusing on service delivery for Baptist Health South Florida.
- Members’ roles and responsibilities

Board of directors

The board has three primary responsibilities including ...

Introduction

Healthcare industry is increasingly facing a dynamic environment that requires constant quality improvement and management. In that respect, this report provides an overview of the need for quality management and the roles that different stakeholders play. In addition, the roles of different organizations and resources for QI are identified.

Analysis

- Purpose of quality management in the health care industry and the reason it is needed
Quality management for healthcare offers a framework that enables hospitals to organize, monitor, communicate as well as continuously improve their healthcare aspects. In addition, it is suitable given the current national healthcare environment that ...

Introduction

Quality improvement requires approaches that are suitable to specific areas and operations. In addition, information technology is useful in helping QI measurement while benchmarks and indicators are crucial in identifying QI progress. In that respect, this report refers to Baptist Health South Florida QI plan and presents an analysis of methodologies for integrating QI into performance measurements. In addition, it analyzes information technology applications as components of the QI management. Further, recommendations are made for the suitable methodology and application given the chosen area of improvement. Finally, the use of benchmarks and indicators is explained in reference to the ...

Justification Report Revision

[Institution’s Name]

Letter of Transmittal

The head of IT department
AT&T service
Dear Mr. Ben,
The feasibility report of the evaluation of vendor for modification of infrastructure is presented for your perusal. As committed, the evaluation has been performed in alignment with the minutes of meeting of May 22, 2014. Complete review of the impositions are undertaken to justify the preference of the feasibility report along with the evidence of study.
Company A is observed more advantageous as compared to company B through the analysis of the elements of cost, time, efficiency, and quality.
I hope the feasibility study serves its ...

Introduction

Baptist Health South Florida is a world class healthcare organization based in Florida with a team of 15,000 employees and 2,200 physicians in all specialties. The organization has a reputation for quality owing to its commitments and compassion of service and clinical excellence. (Baptist Health, 2014) In that view, continuous quality improvement is crucial to keeping and enhancing the hospital’s position. Thus, the report presents an analysis of the areas that would need quality improvement and the necessary tools for data collection as well as measuring and displaying results.

Report

- Areas of potential improvement
In view ...

Value chain

The value chain concept is an important factor that is required within the healthcare environment in order to optimize service delivery. Thus supply chain momentum is hugely influenced by effective resource monitoring and utilization due to the core prospects of cost saving implications. Various economists attached the value chain concept on the entire production chain, ranging from the input of raw materials to the output of the final product consumed by the end-users. The benchmark reflected under this concept aims at exploring the various stages that the production process involves, within the operations of an organization.
There are various ...

How information is used in an organization

Certainly, much has been hypothesized regarding the core roles of information for any given organization. As such, different organizations emanating from different contexts have taken it up to themselves to gather varied information that affects their core functions directly or indirectly. Many at times, information generated from data collected and collated by an organization is used for decision making. Precisely, information offers a realistic view of the organizational situation as it is at any given moment. As such, it guides the process of streamlining decisions aimed at assuring success of an organization’s ventures. Worth noting is the fact ...

Objective

This assignment aims to highlight the importance of an effective service delivery process as part of an organization’s strategy to achieve competitive advantage

Competitive positioning involves implementation of unique strategies aimed at giving the firms a competitive edge. It can be simply described as a unique strategy which creates value for the firm. As some say, it improves the effectiveness and efficiency of the firm. Wernerfelt (1984) points out that the competitive position is obtained either through external or internal alterations to the environment. Grant (2008) on the other hand points out that the competitive position is impacted ...

Introduction

Initial theoretical developments of the theoretical and procedures in service quality evaluation have long lagged behind in product quality evaluation with measurement of service quality experiencing varied problems (Van Raaij. et al. 580). There are also several difficulties in the evaluation of service quality as a presentation of the framework of evaluation that uses the overall systems theoretical approach. This is in addition to suggestions of perceiving the views of quality degrees within companies and organizations alike with service managers being required to put considerations into the service input perceptions as well as service processes and associated outcomes.

Services ...

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Based on your reading of the Wilson article and "The Blast in Centralia No.5", how would you justify the need for and importance of a strong and effective public administrative system in society?
It is essential for society to benefit from a robust system of public administration in order for lawful authorities to gain the ability to implement laws that regulate various concerns. James Wilson has consistently argued that bureaucracies, in general face failures due to the inefficiency of carrying out rules. A simple example Wilson cited concerns two scenarios – one that of ...

The America youth population comprises about a third of the total population although the 2013 census showed that there was a decline in this figure. Children are taken to school from their early years of childhood to be taught and educated. By the onset of the teenage years, they are eligible to join colleges and universities to specialize on various courses and various fields of study. Equipped with this knowledge, the youth can now apply the knowledge leant to positively contribute in raising the GDP of a country. Before we enter deep into critically analyzing the input brought into ...

The healthcare industry is rapidly growing owing its development to the tremendous changes in the economic environment, which has created numerous challenges in the human resource department. The concept of service delivery in health care is becoming sophisticated, and strategies are being continuously developed to ensure improvement in customer service delivery, as well as growth of the organization offering the service. The human resource has a significant primary contribution in ensuring that a healthcare institution has adequate and competent staffs that are capable of providing standard services at affordable costs (Fottler, Khatri, & Savage, 2010). In addition, the human resource ...

Introduction

Efforts to strengthen health systems have become one of the greatest concerns for world health organization. Despite adoption of complex technologies to cure diseases, better results are yet to be observed. Massive deaths and many diseases affecting people would not be seen if health systems are properly matched with skilled interventions to achieve quality healthcare. Unless action is taken to address the performance of health systems, world health goals may not be accomplished even if the right drugs and better vaccines are available (World Health Organization, 2007). An excellent indicator of performance of health systems is how they influence ...

Having undergone through the tale of two airlines it is evident that information systems play a vital role in organizational performance. The two airlines perceive a lot of differences with regards from their information systems, service delivery and customer satisfaction. The London based airplane had a good reputation and for this it faced a lot of expectations and pressure from its clients which were connected to its information technology structure. The organization was expected by the clients to make reservations for them with regards to cars and next flights. The airline was further expected to inform the clients through ...

Abstract.3

Introduction..4

Airline Industry Overview6

Branding SIA7
SIA: Strategic Human Resource Management..8

Strategy & Organization.9

SIA: Business Model.10
Conclusion & Implications...11
References....13
Abstract
The dramatic change in airline industry has mandated airlines re-engineer business operations, processes, management styles and, not least, service delivery methods and platforms. Singapore Airlines (SIA) is an example of a global carrier which has managed to weather negative fluctuations in airline industry, to continue to perform successfully and yield solid profits over years. SIA is well known for service quality and cost-effectiveness. To explore how SIA has managed to present an example of a company combining apparently contradictory value propositions, i.e. service quality ...

Introduction

It is acknowledgeable that there are diverse factors that are currently taken to consideration in marketing strategies. This is in relation to how various business offer diverse services that are essential in guaranteeing competitive advantage. It is evident that there are diverse strategies that different businesses have developed to ensure that they have a competitive advantage over other business that are in the same business. It is due to this reason that they is a need to establish the relevant changes that need be analyzed based on the performance of a business over other business. Based on this reason, ...

Employee training is an important factor in improving the performance of an organization since employees get to understand their responsibilities and the organization’s ethics. Training can be offered in various forms ranging from on-the-job training, team building, and behavior modeling.
On-the-job training is that training, which is carried out while employees are on the work. It, therefore, means that expertise is gained while the employees are doing their duties. The customer service department, for example, would find on-the-job training very effective in training their employees.
Given the problem of inadequate number of employees faced in Binz Inc Company, ...

10 Skills That a Human Services Professional Must Have
Every profession especially in the human service sector needs certain skills to ensure that the service been offered is highly effective and efficiently satisfies the needs of the client. This paper will focus on ten skills that a social worker should have so as to work effectively and fit efficiently in any place of work.

Communication

One is communication. This being the avenue that people use to convey messages or information, it is very vital to social work. The social worker must be a very good communicator; one who can easily ...

IMC and Customer Satisfaction

Advertising of organic herbs for the garden becomes critical since most of the products will be found in limited or certain shops. Consequently, the use of store medicines has resulted to consumers spending a lot of money. Thus, introduction of the use of herbs to the market is likely to draw attention from many consumers. All that will be required is an effective advertising campaign for the herbs. The company will employ the use of herbs advertising experts. This will help to ensure that any potential negative perceptions consumers have about the organic products such ...

The contemporary world of today is merging the importance of IT with service delivery by the use of the expertise of the different types of CIOs. These CIOs range from those who aim at service delivery with respect to technology. These are the Technology-oriented CIOs. This CIO, is focused at ensuring that the IT of an organization is well managed and to make certain the application of IT services, infrastructure across the company at the desired costs and level of quality. This is the best CIO a company can have. A CIO who uses IT to harmonize transactions within ...

A Sherriff is a law enforcement officer whose jurisdiction is restricted within the borders of a certain county. A Sherriff officer receives his or her mandate from the state law office. A Sherriff has the mandate to arrest errant citizens within his or her jurisdiction. Other functions that fall within the mandates of a Sherriff are transportation of prisoners, control of traffic, investigation of accident scenes and many others. A Sherriff is in most cases deputized by the deputy Sherriff who assumes the Sherriff’s role in his absence.
In Los Angeles County, the Sherriff’s office operates under ...

Introduction

The migration of systems to better and higher operating systems are an issue of concern for many organizations. It is in the quest to have higher performance in the organization. This paper will focus on migration to Windows 8. The migration will improve the performance and the quality of the business processes that are provided in any company. Windows 8 is the latest operating system that was released by Microsoft in October 2012. It was developed is that it would be easier to upgrade to it from previous operating systems. The migration has been made easier. Like any other ...

California Department of Correction has been faced with numerous challenges that put a strain on their finances. The state itself has experienced fiscal setbacks, whereas the prisons keep receiving inmates at a high rate, leading to overpopulation. It has been observed that neither the early releases nor parole would solve this crisis. The reason is because most of the inmates who finish their sentence either by being pardoned or other release strategies, tend to come back sooner with other penalties. Funds used to sustain the inmates and maintain the correctional facilities comes from various sources. One of the sources ...

Information security plan

Executive summary
Information security plan is meant to protect any resource that relates to information from multiple security threats so that the continuity is maintained. The security plan is meant to cover all the organization’s information technology assets against any possible threat. To achieve an effective information security mechanism, a suitable set of controlled crucial. The control includes processes, procedures, and policies organizational structure and software functions. The controls need to be formulated, implemented tracked reviewed and improved to make sure the particular security and business goals of the organization are attained.
The plan guides the confidentiality, privacy ...

Introduction

Since the inception of McDonalds to its market dominance, the McDonald brand has grown formidably and sustained a reputable name across the globe. The company has invested highly towards the generation of a formidable band to date. McDonalds is acclaimed for its unrivaled quality products. As a dominative figure in the burger industry, the company has been steadfast in its expansionary mandate with over 1650 stores globally. Hence, through its strong brand name, the company has taped into its core competency in sustaining its marketing initiatives. However, customer service has become an aspect of concern for the organization. Incorporation ...

Introduction

The United HealthCare Corporation traces its roots to the emergence and development of Health Maintenance Organization (HMO). United HealthCare Corporation is a reputable national leader in the management of healthcare services in United States of America (Kongstvedt, 2001). The organisation is currently serving over three million individuals through Local Based Health Maintenance Organisations. The institution also serves over 20 million people in all America states through other managed-care speciality services including Employees Assistance Services, Preferred Physician Organisations, Workers Casualties and Compensation Services, Substance Abuse Services, Managed Mental Care Services and Pharmaceutical Cost Services. The current success of United HealthCare ...

This is a quantitative study using descriptive statistics on principals’ perceptions of the role of speech pathologists in elementary schools. The project will involve interviews with principals from traditional public schools. The researcher will transcribe the interviews and use descriptive statistics to look for common strands in the principals’ perceptions. The study will be organized around a description of the speech pathologist’s role, personal attributes needed for the job of the principal and the speech language pathologist, and support given to principals by the special education department. ...

Introduction

Oak Clinic (OC) is an inner city healthcare medical center founded in 1970. The clinic's foundation has been an outcome of concerted efforts of grass roots organizations, healthcare activists and, not least, neighborhood and surrounding areas' residents. OC is located in an area made up mainly of African-Americas and Latinos. Lacking a proper healthcare facility for years, OC has come as a landmark in area's history. The initial staffing vision, if any, had affordable healthcare as a primary concern. That is, providing general practice healthcare services, particularly to families and elderly, was initially motivated by affordable healthcare costs for ...

Introduction

Strategic planning requires a good understanding of an organization capabilities and weaknesses. In that respect, the process requires a comprehensive internal analysis of an organization. The analysis seeks to identify the capabilities that can be harnessed and leveraged as well as the weaknesses that an organization should address in its bid to respond to external environment. In that view, an internal analysis focusing on key aspects such as the organization's structure and resources is crucial to effective planning. With that, this analysis seeks to analyze the organizational governing structure and capabilities of Florida Hospital

Analysis

Company overview
Florida Hospital system ...

Increase Cultural Awareness in Nursing

Over the years, nursing has proved to be beneficial in nature has it has increased the quality of health care services in most of the hospitals. It has been noted that there has been a direct relationship between the quality of health services provided and the qualifications of the nurses in any given hospital. Nursing as a major prepares its students to be in a position to deliver the best services when they are needed to. It has also been noted in any given population, there are diverse cultures that do exist. The best way to understand an individual ...

Introduction

This paper handles three articles with different views in the business world. Each article will be summarized separately on its views on how various agents or players should be guided and the expected results.We then have a discussion concerning the three articles. Conclusion is prepared to give a clear view of the three articles’ view and a judgment is made on the lessons learnt from the three articles.

1st article

This Paper talks about Jack Stack who in the last 10 years has been speaking to the students in MIT School of management concerning the ideals and values of the engine ...

Final School Day: 18.12.2014
Over the past few years, the nursing profession has been pushing its confines and the boundaries of the nursing practice. This profession has been transformed to include better quality of service. As such the delivery of nursing care has been tremendously improved in an effort to meet the increasing healthcare demands. While this profession undergoes the unprecedented changes, the nursing fraternity must remain true to all basic tenets of nursing. The profession must continue to advocate for the wellbeing of the patients with integrity and humility.
The main goals of the nursing profession in the ...

Question 1

The US bureaucracy has faced a lot of criticism from its citizens, some viewing it as failed system whose mechanisms perpetrate incompetence and corruption in the pretext of serving the US citizens. However, Goodsell in his book, “The New Case for Bureaucracy” comes to the defense of the US bureaucracy, terming it as the most effective and efficient bureaucracies in the world.The central themes of this book revolve about bureaucracy, the citizens’ expectations from the bureaucracy and finally how anti-government ideas have reinforced the image of failed bureaucracy in the United States. I his defense of the US bureaucracy, ...

IT governance

Executive summary
IT governance is a significant aspect that needs to be taken into consideration in any organization. With the rise of information systems use and the need to have automation of many business processes, there is a need to ensure that there is better management of IT processes. Also, there is a need to ensure that the IT processes optimize the functioning of the business within an organization. Security is a significant aspect of IT. It is for this reason that there is a need to have a structure and framework that will be used to manage the ...

THE HEALTH CARE MARKET

Qn 1
Access to health care services varies from state to state. In the U.S, healthcare services have tremendously evolved from a predominantly volunteer or charitable system where patients paid little or no money at all to business entities (Ameringer, 2008). The healthcare industry is now one of the largest industry employing over 13 million workers with a projection to increase by 5 million by 2015. According to Ameringer, its very unfortunate that the health system problems lie with delivery system that drives low quality and inefficient care in a country filled with latest technological advancements and skilled health ...

Introduction

The Six Star Luxury Crown Metropol Perth located in Burswood, and it is the six-star kind within the superior hotels of the segment worldwide. The operations of the hotel are based in Cnr of Great Eastern Highway & Boston Ave, Burswood, WA, Australia. The hotel has an easy to access location from each significant gateway city in Burswood and the hotel environment also established carefulness and solitude for the customers. The gardens, golf course, wedding chapel and a state-of-the-art spa wing surround the hotel that added value to the hotel beautification. Burswood is a famous sightseeing place for the customers ...

Abstract

Nursing is much of a calling as it is a career. As a career, the nursing has several goals that must be met in order to achieve optimal outcomes. The nursing goals are grouped into three major categories. These are personal goals, short term and long term goals. (Hansen. et al. 2009). Personal level goals are focused on the individual and dictate the work that one will engage in and the objectives that one aspires to achieve in general. Short term goals set one’s nursing career into motion while long term goals may involve aspects of furthering of ...

In San Diego, there prevails an association of the regional cities and county government regarded as SANDAG. As an association of 18 cities coupled with county government, SANDAG entails San Diego association of governments. The public agency serves as a plausible forum inculcated for the regional decision-making facets. SANDAG constructs consensus, inculcates strategic plans, acquires and allocates resources, plans, engineers, and manage the construction of public transportation. Moreover, the public agency provides extensive information on a vast range of topics that are impactful on the pertinent region quality of life. As such, the public agency is focused on the ...

Introduction

Wall-Mart Background
Wal-Mart Stores is an American company with its headquarters based in Bentonville, Arkansas. It is a retail chain store that specializes in a variety of merchandise with a philosophy of offering low prices in the market. It has stores across the United States and in Canada although it also operates its stores in other parts of the world that include China, India and Japan (Zook & Graham, 2006).
The operations of the company are run under the brand Walmart organized into three basic operational divisions majorly; Walmart stores, Sam’s Club and Walmart International. Its operations are conducted ...

Final Strategic Plan and Presentation

Final Strategic Plan and Presentation

Part I –Business Concept

The Business is in the fast food industry and is a fast food restaurant dubbed “Daily Health” it is majorly in business to provide customers with quality food products that are not only healthy, but also are very affordable. Daily Health also has a long commitment to quality service delivery to customers ensuring that clients are satisfied with the quality and value of the services provided in its stores.
Daily Health’s mission is “to be preeminent global fast food restaurant which would be the first choice for every customer. This mission statement is ...

Reference: Kotler, P., & Lee, N. (2007). Marketing in the public sector: A roadmap for improved performance. Upper Saddle River, N.J: Wharton School Pub.
Theme: Improvement of public agency performance by meeting the needs of citizens.
Summary:
- Exploiting opportunities in a market to satisfy citizens’ needs is of importance to every organization.
- A successful marketing mindset encompasses a number of principles.
- Marketing should be customer centered. This principle considers the customer as the focal point of the public sector’s socio-economic and environmental goals.
- The second principle is that the market is segmented. This means that ...

Business to business

Saxon Plumbing Services London Ltd
Sales promotion
Question 1
Introduction
Sales forces that are supposed to be employed in the Saxon Plumbing Service London Limited in attracting customers are directed to the services it provides. The company has chosen a strategic location that is attractive and related to the services it provides. The SPSL targets other businesses and company and its management has a large room to search for the market of the company. There are several tools that are supposed to be used in the promotion of the services. To begin with is enhancing the company’s publicity ...

Abstract

The success of an organization is usually limited because of the learning disability that exists within it. The learning disabilities make many companies repeat similar mistakes done in the past and hinder them from taking advantage of the opportunities that come by. This disability has been observed in big and small organizations. The essay captures the case of an American airline, the People Express that was formed back in 1980. Its major working strategy was to keep the flight fares as low as possible to attract customers and hence gain control of a larger share of the market. The ...

Power Presentation 4

Trend 1: Global Competition
- What does the term global competition mean to you?
This is the worldwide market in which companies will have to struggle to prevail or remain at the top of their game with regard to goods and service delivery. This also calls for individual companies to meet the expectations of the consumers in order for them to prevail over companies that they offer the same goods and services with.
- What experience do you have in dealing with people from other countries
Having schooled and worked with people from several countries in the world, I ...

Services and Relationship Marketing

SALFORD BUSINESS SCHOOL
The services quality exploration began in the early 1980s. Many researchers are still working on issues of relationship marketing. The place of services in the successful development of the company has the strategic importance, so the quality of service becomes significant. Differentiation of service helps companies in achieving competitive advantages. So issues of service quality become vital for marketers. The concept of customer-focused quality is becoming a common part of marketing strategy for each company. This concept becomes essential when company want’s to improve the consumer's experience and strengthen market position.
Quality is a complex ...

American Nursing Union

American Nursing association is a renowned association in the global world. A point to note is that Nurses Associate Alumnae were greatly perturbed by the need to have a proper and a well framed professional behavior for nurses across America. The mentioned needs led to the formation of American Nursing Association (ANA); ANA was established in the year of 1911 with a clear and defined role of ensuring its members are continuously supplied with vast information on the nursing practice and profession. Secondly, the mentioned association was task with a key responsibility to ensure a profession conduct or code ...

Introduction

Teenage pregnancy and childbirth is a burning issue in Australia. Statistical data showcase detrimental effects of being an adolescent mother, since young mothers appear to experience long-term psychological impairments, serious developmental crisis and physical problems (Bishop, 2007). The Australian teenage pregnancy rates are not as high as the American, yet, they are four times higher than Spain, Italy, Japan and the Netherlands (Bishop, 2007). Based on the United Nations Population Fund handout that was released in December 2012, 16 million adolescent girls give birth annually, which is approximately 11 percent of all worldwide births, and thousands of teenage girls ...

Interview- Internal Operations

Governance institute is the leading source of governance information and provider of healthcare education programs in the United States of America. A firm’s mission, vision, and culture dictate its objective and direction in service delivery and overall performance (Hellriegel, & Slocum, 2004, p.12). The Governance Institution’s mission is to provide trusted independent information to its shareholders, healthcare executives, and other leaders to support their efforts in governing their organizations. The firm’s health administrators and other workers aim to provide high quality information worldwide to improve the healthcare sector worldwide. This objective has given the employees an opportunity ...

BUS/475

Introduction
Strategic planning entails a consideration of key factors that affects an organization’s operations hence a need for a comprehensive analysis of both external and internal factors for the purpose of identifying aspects that needs to be addressed. In that respect, this analysis seeks analyze the factors and trends that affect Windy City Deli operations and how well the business adapts to the market changes. Further, the business supply chain is analyzed and the prevalent and potential opportunities as well as issues identified for consideration in strategic planning.
- Environmental analysis
An organization’s operations are usually subject ...

Introduction

The current state of correctional mental health
Mental health is one of the most delicate issues that surround our correctional facilities. The matter needs to be handled with great caution being that it can be an expensive affair, yet the numbers of cases where persons with mental health issues being incarcerated are still on the rise. This report seeks to look deeper into some of the elements that need further scrutiny in order to make the facilities more accommodative to the mentally ill. We also look at some structural and design strategies that are highlighted as key to success ...

Introduction

In order to understand how the selection of a reliable supplier impacts competitive advantage positively, we need to know what a reliable supplier is and what it takes to become a reliable supplier. The qualities of a good supplier, and where the buyer is supposed to draw the line, are some of the things that should be considered in the process of supplier selection.
This paper will look at competitive advantage, define and understand what it is, and then finally explain how the choice of a right supplier is an important issue in competitive advantage. After all this is ...

In the aviation industry and indeed in the larger business context, systems and market dynamics have resulted into competition. The pressure for institutions, organizations and businesses to be efficient and competitive can be explained partly to emanate from globalization, improved infrastructure and the liberalization of markets in the world. Consequently, businesses have had to put their best in terms of efficiency in delivery of services and commodities. In the aviation industry, airports have had their fair share of the pressure. In reaction to the same, it has been incumbent on the airport management to ensure efficiency. In the quest ...

Question 1

There are many arguments that have been raised concerning the difference between public management and business/private management. Graham Allison claims that they are the same in all ways which are not important (Boyne, Law, Powell, & Walker, 2003). Management can be defined as the process of organizing and directing resources so that a desired result can be achieved. Allison focused on general managers, who are tasked with managing the whole units. The roles that the general managers play both within the organization and outside the organization were the strongpoints of Allison. This is where she brought her arguments. She compares ...

In my job e-business services that are available is a service that allows customers to pay for goods and services online using credit cards. The company has a payment portal through which customers can be able to pay for services rendered to them by the company. The evolution of e-business has helped improve business operations by ensuring that services are delivered to customers effectively. In addition, it has helped organizations handle a larger volume of customer orders as well as improving the level of services that have been received by the customer. The internet has greatly improved supported and enhanced the growth and opportunities or e-business (Meier & Stormer, 2009). ...