Services Reports Samples For Students

The federal and state governments and some nongovernmental organizations have been offering an array of assistance to elderly persons in the society. Of most importance is the support offered by both federal government and state government where they help aged people from the age of 60 years and above to access health care, housing and retirement issues. They fund various centers that offer these services for senior citizens of the nation. (Butler, 3)
In my response to the requirement of this course assignment, I selected Silver Manor Home of The Aged, which is located in Meriden, Connecticut. This independent ...

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Abstract
This report delves into John Fitzgerald Kennedy Airport (JFK). It provides a brief history as well as the old and new structure of the airport. As well, it gives a panoramic view of the old and the new structural features of the Airport for the future needs.

John F. Kennedy International Airport (JFK) Airport: An Introduction

JFK is run by the Port Authority of New York as well as New Jersey, under a charter ratified in 1947. It is amongst the leading passenger-volume airports all over the USA, as well as the busiest international air passenger entrance, managing more ...

Change is only realized whenever modifications to a given system are implemented. This may be in line with a new innovation, new ideas or techniques of handling a given task. Adoption of these notions calls for hard work, dedication, trial and also error. People tend to resist change mainly because of the communication channels embraced, management policies, and the concept behind the innovative process. Change executors can carry improvement for the client by inspecting their preconceived thoughts about the way things ought to be carried out. Personnel must be open to change themselves; they must have the capacity to ...

Executive Summary;

This paper aims at evaluating the Thurlstone Hotel. It encompasses the types of services that the hotel offers, the staff composition and catering and ethical considerations of the hotel.

Introduction;

The Thurlstone Hotel has a variety of food services that serve to its clients. The foods are divided into different categories such as; breakfast meal, lunch, dinner, buffet, family meals, conference meals, event meals and VIP meals. All these meals attract different prices depending on the type of customer and quantity of food. The hotel maintains the same food quality irrespective of the class of the client paying a visit ...

INTRODUCTION

Information management is an important concept in any organization. The management of IT management is an important aspect because there is a need to ensure that the business aligns with technology optimally. There are frameworks that have been developed to ensure that IT service management is achieved and undertaken well. One of the frameworks is ITIL (Information Technology Infrastructure Library). One of the objectives of this report is to convince the Terra Firma management to adopt ITIL framework to manage their IT services. The report will then recommend the business process reengineering for the organization. This will mean that ...

Business report

Financial repression can be seen in many countries. The concept of financial repression was introduced in 1973 by Stanford economists Edward S. Shaw and Ronald I. McKinnon. The term financial repression means a government policy which aims at lowering interest rates and restricting capital movements. The goal of such government policy, which concerns monetary policy, is to reduce the government debt. Such government measurements can be defined as “stealth tax” (Polin 3). The long-term goal of such measurements is to reduce unemployment in the country and to spur the economic growth. It can be said, that such measurements can ...

Introduction

The Best Western PLUS Chateau Granville Hotel is a five star hotel in Vancouver, British Columbia located just a few minutes’ drive from Canada Place. The location of the hotel makes it suitable for business travelers during their stay as majority of corporate location in the area are near The Best Western PLUS Chateau Granville Hotel, including St. Paul’s Hospital, Provincial and Federal Courts, and Vancouver Coastal Health. The hotel provides convenience for the busy business travelers, as it is located near the new Canada Line Rapid transit from the Vancouver international Airport. The hotel offers ample amenities ...

Abstract

Services industry is a typical industry. Its way of operation is different from any traditional manufacturing sector. Many managers try to manage a service industry like a product company and fail. For the successful running of a service company like the Grand Hotel Townsville, it is important to understand the concepts of service operations management. The main three founding concepts of services management are service package, characteristics of services and nature of services. Service package defines the resources and its capabilities. Characteristics of the services define the input and service interaction. Nature of service defines the differentiation and segmentation ...

__ March 2014
- Executive Summary
Aware of the challenges in the industry and competition scenario in the back drop of economic uncertainty, this business plan provides crucial competition and marketing strategies that will enable the company achieve its objectives.
With these business strategies, the company is projecting to grow revenues by an average of 36% per year based on its existing portfolio of clientele and potentially new ones within the business and government sectors. The average return on equity is about 29% while debt-to equity ratio is maintained at an average of 0.47, and current ratio at an ...

What are the underlying and wider case study problems and key issues facing the SCC organization?

The SCC organization is facing challenges both from the external and internal environment. The main challenge facing this organization is a financial crisis relating to the loss of jobs. The hard economic challenges from the external environment are making the SCC organization face problems relating to huge costs relating to the operations of the organization. These high costs are forcing the organization to making losses in the future. The problem of cost management in this organization is causing a lot of financial stress in SCC. This, therefore, subjected SCC to high risks of retrenching workers in order to manage ...

Individual Report – Marketing for a New Product.

The service “Share&Go” is an innovative solution that is offered by the taxi service company. It uses the existing fleet of the company as well as its drivers to provide a new car sharing service to its customers. Customers can access the service through a mobile application or directly through the website. The idea behind is to give people an opportunity to split the payment for taxi rides between several people, even if those people are not travelling as one group. Customers can request a taxi by indicating the pick-up point and the final destination, as well as the ...

Introduction

Retirement homes are set up to provide quality essential care to the people who cannot effectively take care of themselves the group that is between 55.years and above. Roundal wright retirement homes has some management concerns that have been raised by the residents, these concerns need to be resolved so that the residents live comfortably and also get the value for their money. Among the issues raised is lack of adherence to safety standards for instance when the lift is not big enough to cater for people with wheelchairs. In addition, parking problems were also a concern the parking ...

Companies strive so hard to ensure that they remain competitive in the market amid severe competition from already established companies. Starhub just like the many companies around the world seem to be working hard to ensure that it remains the big player in the industry. As Michael Porter categorizes companies’ generic strategy in two major categories of cost leadership and Differentiation, Starhuh seem to be one of the companies that have adopted the Porter’s analysis. The mission statement of Starhub Company is to offer their customer with the best quality good all over the world (Hedley, 2010). To ...

Singapore Airlines

Singapore Airlines was founded as a state owned airline in the year 1972. Gradually the company has expanded with the strategy of focusing on unique customer needs and providing excellent in-flight services. With time, SIA has come highly competitive in the market. The company has achieved sustainable competitive advantage and classy elegance by investing much in personnel skills and different other sources (Binggeli & Pompeo, 2002, pp.70). The company has a wide range of services including operations of airline, engineering services and airport terminal services. Singapore Airlines has also made an entrance into the industry with operations as aircraft leasing, ...

Introduction

A couple J. Willard Marriott and his wife, Alice Sheets Marriott, founded Marriot Hotels in 1927. This was after the two opened a root beer stand to serve residents who needed a cold drink, and a place to relax after a long day. The two later expanded their business to create a chain of restaurants and hotels in different cities. Their first business was in Washington DC. The first hotel under their name was the Twin Bridges Marriott Motor Hotel located in Virginia, and it was opened in 1957. J.W. (Bill) Marriott, Jr. saw the company navigate international markets ...

Internal customer service is the interaction between employees who support the company and those who work directly with the customers. The ways employees treat each other and find solutions internally has an effect on the bottom line and the customers.
It was observed that effective listening took place in the company. This is because all the departments in the stores were working together for best results. Mavis L Davidson took down notes in the companies meeting showing effective listening.
The major aim of any communication is to pass information and that information must be understood. It is worth noting ...

The Dove centre was established in April, 1993, by a group of community leaders, citizens, and business owners. Some of the prominent organizations that came up with this establishment include the office of the county commissioner, department of human services, and the city council members. The organization is owned by a board of trustees. This paper outlines the kind of services offered by the Dove agency, how it helps women who are abused and the type of degree requirements to work within the agency.
The Dove centre was constructed with contributions from the community. Land was provided by the ...

Part I

1. Summary
Burgundy motel is one of the leading motels in the customer service. The Burgundy motel is going to run a website in order to serve the client in a better way. The site has certain advantages, like making an online reservation, exploring motel facilities, etc. The site will guide the customers about the facilities available in the site so that a customer can choose a service that he or she wants.
2. About Us. htm
The site will have some important main sections, which includes about section. The burgundy motel is located in the wealthiest locations. The ...

The current discourse would present the findings solicited from a group of nine people who expressed their respective views on the mobile service providers being used in Canada. From the nine people included in the focus group, three (3) reported using Virgin; two (2) use Telus; only one (1) was a user of Fido; while the rest, a total of three (3) use Rogers.
The responses to the question “how do customers like the company (mobile service providers) they are with” were diverse. To summarize the comments and inputs, the tabular presentation below would effectively capture the highlights of ...

What GPS is

As it often happens with high-tech projects, initiators of development and implementation of GPS (Global Positioning System) were the military. Project of satellite network for determining the coordinates in real time-mode and in any spot on the Earth was named NAVSTAR (Navigation signal timing and ranging), whereas the abbreviation GPS appeared later when the system was used not only for the purposes of defence, but also for civilian purposes (Howell). Today, GPS “provides accurate, continuous, world-wide, three-dimensional position and velocity information to users with the appropriate receiving equipment” (Kaplan, 3).

Short history of GPS

First steps of deploying navigation network were undertaken in ...

Introduction

This report presents an analysis of Cyrenians, a charitable housing organization whose activities are based in West London. It documents the activities of the company in the community of Hounslow detailing the needs of the residents of Hounslow in West London with regard to the services provided by Cyrenians. Centrally, the aim of the report is to establish the role that Cyrenians play in ensuring equality and diversity in housing, in its areas of operation taking the example of Hounslow as a study case.

The Community of Hounslow

The London Borough of Hounslow is an outer London borough situated in West London. It ...

International Litigation and Arbitration

International Litigation and Arbitration

Issue

The first fact of taking on account is that the Texas Oil and Gas exploration Company “Hercules” received investment from Mr. Shi Pei Poo who is an accountant in the Beijing affiliate of Touche Ross and from additional investors from Germany, Libya and Iran through a Company called MFM, which is secretly controlled by the Arabian Oil and Gas Company which is owned by Dr. Kaled Al –Naif, to form, capitalize and operate two oil and gas companies MPE and TKC, to make explorations in order to find Natural Gas in Gulf of Mexico and ...

Executive Summary

This report is about Lonely Cat Club Company, which offers an opportunity for the pet lovers to give their cats fun moments even when they are away from home. The club has well qualified and experienced employees who give pets lots of fun when brought to the club, and communicate promptly with clients to update them on the conditions of the pets. Lonely Cats Club manages to keep their competitive advantage due to their innovative nature and quality services they offer. The club has introduced the use of e-commerce in various departments to enhance activities such as advertisement, improving ...

Candidate Number: 004438-0045

Research Question:
Should the Embassy India outsource its IT services?
Theoretical framework:
Under the theoretical framework, the research explored the research question with an intention of providing full understanding of information technology. Deeper understanding of the research problem and how to go about it was the key in theoretical framework. With the guidance of research question, understanding outsourcing of information technology and possible consequences were researched. On the in-house, the research suggests that it is the best method for the right technology that will be profitable to the business. The research found out that in-house directly answered the problem ...

Introduction

Bromford Group is an organization deeply committed to offer a variety of quality housing services that meet the needs of our clients. Our work always revolves around the aspect that we need to be dynamic and sensitive to consumer needs and as well as keep at par with the emerging trends and issues. We have engaged the services of revered professional to ensure we give the best. Over the past decade, we have improved steadily, a sure sign of our solid mastery of the social housing provision services. We hope to grow and become the leading housing organization globally.

Housing organizations

...

Briefing

Executive Summary
This report highlights the vital issues faced by libraries involved in inducting finance in online services and assemblages. The execution in an initial instance to assist in improving the programmatic objectives of the Digital Library Federation (DLF), it is mandatory to take into consideration the digital library growth, achievements, requirements, and issues professed by experts that performed tasks at the DLF’s twenty-four member libraries. This report methodologically aimed to explore into the desk-based study that involved long-term documentation and technical reports; and extensive discussions at few twenty-seven sites for the senior management of library for consideration ...

The problem that was faced is that of software license expiry. The software temp license expired at 11.20PM. The expiry caused disruption of service delivery. Many systems were affected because there was no longer service for the systems in the organization. For the problem to be resolved, there was the reapplication of another key. The reapplication solved the problem that was faced. The problem occurred because the system did not generate the software license properly. There was poor setting of the system so that it was not able to generate the license in a good manner. It caused the ...

Oracle has over time introduced a number of solutions for companies which are just starting out on their venture into the financial world. These solutions are a part of Oracle Applications and are part f the company’s non-database and non-middleware parts of the company. Starting off in the 1980’s with only finance based software, now the company caters to ventures such as supply-chain management, human-resource management, warehouse-management, customer-relationship management, call-centre services and product-lifecycle management.
Oracle’s E-Business Suite consists of a number of products which are fruitful for enterprise resource planning, customer relationship management, and supply-chain management. ...

Marketing Management

18.12.2014

Introduction

The launch of modern hypermarkets and superstores is re-shaping and reviving the retail sector in UAE. The country’s grocery market closed at approximately 9.5 billion U.S. dollars in 2012 with more than 9,000 grocery outlets. Huge opportunity is seen by modern grocery outlets in Dubai due to favorable government regulations. Currently 943 stores are categorized as modern grocery stores but this number will increase enormously as the distinctive demographic makeup of the country with a large number of immigrants and expatriates attract many international and global chains
Keeping the increasing investment and government focus on the ...

Abstract

An ontology refers to a formal, common, shared description of significance concepts within a specific domain. Ontologies can be used to support various tasks in diverse areas of research such as information retrieval, knowledge management, databases, natural language processing, “geographic information systems”, digital libraries, “multi agent systems” or “visual information retrieval systems”. An ontology makes it possible to have shared knowledge as well as reuse where there can be communicating of information resources between software and human agents. However, ontologies have conceptually been in development since the 1970’s and in the late 1990s’-early 2000’s, we began ...

- Difference between product and service sales
In sales, being aware of the relationship between product sales and service sales as well as differentiating each of them is one of the best way of knowing their differences. Products and services have differences that determine the things that go on in their sales. One of the biggest differences between product and service sales is that product sales can be termed as transactional in nature. On the other hand, service sales are ongoing engagement between the seller and the buyer. A product sale is demarcated into the pre-sales activities and the ...

A product is whatever that can be presented to the market. It aims to satisfy a need or a want. It can also be called merchandise. They can be bought as raw materials and traded as finished goods. On the other hand, a service is an intangible commodity. The provision of a service is usually an economic activity where the purchaser does not, only by an exclusive contract, get the exclusive possession of the object being purchased. The objective of this paper is to know the importance of a product or service in the industry. It also aims to ...

ABSTRACT

The advancement in technology has made the mobile market the most expanding market in the world. The mobile is a device of choice world over in this age because of its accessibility fueled by cheap prices. Short Message Service in mobile phones together with Multimedia Message Service has emerged to fulfill most of the user requirements and subsequently become an effective communication and information delivery model. The use of mobile extends beyond the personal needs and can be used to access sophisticated applications in a convenient and secure environment. Technologies such as Near Field Communication provide the phone with ...

OUTLINE

Introduction

MHPAEA Act 1 was enforced to guarantee that the people seeking mental and drug abuse disorders receive the same coverage as those seeking medical and surgical care.

Research

The importance of the policy is evident from the fact that drug use and mental health disorders contribute to the development of more than 60 diseases and conditions that are covered by traditional medical plans, including cancer.

Public reaction for Mental Health Parity and Addiction Equity Act 1

The reaction from the public, the media and public service advocates was positive. However, the reaction from employers and medical plan providers was negative, because the change would widen their coverage burden.

The clusters affected by MHPAEA

The groups ...

Introduction

Glorious Hotel (Glorious) is a small family run hotel located in the popular ski resort of Leysin Switzerland. The hotel is currently run by the third generation of its founders. The hotel focused on a niche market of skiers who visit Switzerland every winter. Rather than just being a hotel that offered boarding services, it also had a small spa to cate to the needs of the hotel’s visitors. The hotel also had a small bar that also accepts visitors who do not used it boarding services. With a boarding capacity of just 40 rooms, the revenues of ...

Gateway youth services is a large multi-service agency offering a mix of community-based as well as residential services to children and teens suffering from emotional and behavioral problems.
In recent times, the agency has suffered a decline in the number of clients. The decline in clients was triggered by one case where a teenager undergoing treatment at the agency committed suicide. Factors that led to the teenager committing suicide have been traced way back to the top management. Since the installation of a new CEO at the agency, operations changed since the new CEO came in with a new ...

- Introduction:
Network security forms the basis of safe and private data management in modern computer networks. Network security is the elementary problem of today’s computer and communication networks in the presence of vast variety of spams, viruses and internet threats. Network security provides the solution to such problems of privacy violation and unauthorized access to personal and confidential data by implementing the laws and rules which reduce security violation significantly. Network security evolution is a continuous process which has evolved since the invention of first virus and it will keep on evolving as new types of viruses are ...

Introduction

The political factor by which an organization is most affected is the prescribed rules & regulations by the Government. FedEx is an international company working worldwide. There are certain nations where the rules & regulations are not being implemented in true letter and spirit. Being a company working internationally, the FedEx should interact with these nations and let them to use international services in a better way. Other than rules & regulation, there are many other factors which affect the business; these include the industrial limitations, political stability, and the business standards. The adherence of the pre-requisite laws is the key of ...

Introduction

Businesses always increase their revenue generation capability and effectiveness in terms of productivity and effectiveness. They have accomplished the same thing by get their things in the right manner accordingly (Click & Duening, 2004). Training and development in terms of effectiveness can be an aspect that associated directly with the productivity of the employees who would then become able to generate effectiveness and high revenue recognition in the long run. Short Run and Long run effectiveness are effective for the corporations as far as generating their net income is concerned (Click & Duening, 2005).
Employees have to give some extra attention ...

Background information

Kindred Healthcare Inc. was established in the year 1985 under the name Vencor Inc. After its operation for a decade and a half, the company filed for bankruptcy. After the dealing with the bankruptcy cases, the company opted to change its name to the currently known Kindred Healthcare Inc. Despite the initial bankruptcy odds, the company has revitalized itself to be one of the leading providers of health care services in the United States of America. The company’s mission is to enhance the healing process of their patients’ and reignite their hope in life. Further, the company is ...

One of the main problems facing Ringwood’s Company is inadequate motivation among the employees. For instance, employees of various car groups mainly news cars and second hand cars will fight for customers in order to earn a commission since their salaries are low. Motivation plays a great role in enhancing the performance e of employees. When employees are satisfied, they increase their productivity hence help in improving the organizations performance (Allana, 2013). Basing argument on human relations theory, workers enhance their productivity once they are motivated. As a result, there is a great need for the Ringwood Company ...

The paper will endeavor at expounding and giving further details of a market failure in the establishment of teaching services by teachers.
Teaching denotes the service offered to end-users by professionals termed as teachers. There are different categories of teachers that offer this service to the school going students. There is the primary level, higher level, and college, undergraduate and postgraduate students. All these categories of students depend on services offered by teachers (Munday, 144-147). The market in this class of service provision is the student, and by extension the learning institutions. The market consists of different levels or ...

Q1a. Dental health goal and reasons for making it a health priorityGoal: Increase the number of patients receiving oral healthcare services by 150 percent to receive oral services such as preventive measures, risk assessment, and dental treatment.Reasons for making it a priority
Walls and Murray, (2013) provides the following approaches for making priority in oral care.Increase self-confidence- excellent oral care (flossing and brushing) reduces the plaque that leads to bad breath. Regular assessment and preventive measures help keep the smile in the best condition that leads to self-confidence.Detect and prevent oral cancer- early diagnosis has been proved to be ...

Survey Analysis

Customer Perceptions of Al Qwafil Tourism Company:
Survey Analysis

Introduction

Our objective to make this survey is to determine the level of satisfaction among customers who have used the services of Al Qwafil Tourism Company. In particular, we are interested to know of customers’ perceptions, opinions, and potential return to the company to acquire future travel services.

The way of collecting and receiving the survey was by email.

Methodology
In order to carry out the survey, the researcher first put together five questions that would be placed in the survey forms. The five questions were designed to target the topic that the main points of this study, which were:

• Perception of the company

• Opinion of ...

Abstract3

Literature Review4
Definition of the Problem4
Collection of Opinions, Feelings and Facts5
Identification of the Actual Problem7
Formulating Potential Solutions8
Assessing the Alternatives10
Methodology13
Questionnaire14
Results15
Conclusion15
Appendix17

References20

Abstract
Many airlines offer benefits to their clients in order to gain their loyalty. One of the benefits that are offered is frequent flyer mileage. This analytical report will view the feasibility of a membership at Miami International Airport that increases the frequent flyer mileage of its members while providing the members with a Visa classic card that enables them to accumulate more frequent flyer miles. This analytical report will explore ...

The restaurant I visited was the Texas de Brazil, Brazilian Steakhouse in Las Vegas, Nevada. The restaurant is located in the Town Square shopping center. I went for dinner service on November 10, 2014 around 6:30pm. The Texas de Brazil is a Brazilian Steakhouse. It is fine dining, buffet style restaurant with a full service bar.
The specialty foods and drinks on the menu included the Brazilian sausage, Filet Mignon, Parmesan Drummettes, Brazilian Alcatra and Brazilian Picanha. Alcatra and Picanha are special cuts of top sirloin that is seasoned and grilled to taste. The side dishes included garlic mashed ...

The Civil Healthcare Fraud case happened in Birmingham. The case was as a result of a complaint launched by a whistleblower. The defendants in the case were; King Jnr., King and Associates Inc., Marie King, SouthernCare Inc. and William Bill. Those involved in the investigation of the case were the FBI, The US Attorney (Joyce White Vance) and the Department for Health and Human Services in the United States.
According to the article, “Civil Healthcare Fraud Allegations Settled for $ 1.4 Million”, the manager of King and Associates, Inc. was Marie King. She was a registered nurse and had the ...

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Executive Summary

WebNext is a proposed graphic design services being started by two trained and educated entrepreneurs with a total investment of GBP 42,556. It is projected that during the first year of operations itself the business will earn a revenue of about GBP 100,000 and will make substantial profits that will only continue to increase over the three year period projected in this document.
The ...

The primary objective of writing this letter is to apprise you on the developments achieved so far in my final project. The basis of my research is the effectiveness of time management to acquire the best results of the company. The statement of the problem broadly focuses on the methods that top management can adopt to make sure they use time available in the best way possible. A number of firms face the problem of meeting their goals and objectives on time. Most of the reports are submitted behind schedule which costs the management. On a narrower content, my ...

Analysis of Financial Statements

Financial Analysis Statement
Report
Introduction: I was asked by the directors of Universal Health Services to write a report on the analysis of financial statements for the last three years to identify the elements which are affecting the internal cash health of the business. The followings are my findings and recommendation.
The financial health of the business depends on the historical financial data of the business. It is the responsibility of the CFO of any listed company to identify important financial signals and reports to the higher management in timely manners for the proper planning. It is in a ...

Abstract

Medical reforms in the form of legislation have played a big role in bringing about parity in the health care sector. The 2010 Affordable Health Care Act, the 1996 Mental Health Parity Act and various other legislations have improved the accessibility, affordability and quality of group health plans and insurance plans. Although a few loop holes and old laws continue o hamper efforts to bring about health care parity, the legislations are a big step in the right direction.
The efforts aimed to integrate behavioral health services into mainstream medical service will affect the lives of many Americans positively, ...

Community service is an elemental aspect in the societies today. Community services encompass voluntary actions and operations by people in all aspects. Community services are continual activities in the societies that many people attach great importance. In many organizations and institutions today, it is an added advantage for employees and job seekers to have been participants in community services. As such, they suggest the contribution of people to their societies. I undertook my volunteer work as a community service at the Food Share Company. While at the company, I engaged fully with the operations of the organizations in volunteer ...

Hotel Design

Literature Review on Latest Furniture, Fixtures, and Equipment for a Luxury Hotel
Introduction
The term luxury has been greatly misused. Many institutions use it without knowledge of what it should entail. Institutions like Forbes set standards for luxurious hotels. However, they have not been able to come up with a proper description of luxury hotels (Yee 2005). Luxury hotels have the following characteristics. First, methods of booking and travel agents are easy and well planned. Their services are quick and efficient. Secondly, the rooms are able to accommodate all people: handicapped and pet-friendly. They have plunge rooms, king beds ...

Objectives

In the first stage, the team will be implementing software that will improve the QUT communication tools. Salesforce 1 for Higher Education is the software that will be implemented for the QUT. The software will help to enhance the communication between QUT and its students. Currently, QUT is using Blackboard, Emails and face to face meetings to communicate with students. Therefore, by using Salesforce 1 for Higher Education, QUT shall connect the entire university by linking different tools of communication, such as QUT Blackboard, Emails, and Social media applications. Such will be a great opportunity for staff and students ...

Economic Environment

Vietnam is an attractive market and it presents investors with many investment and trade opportunities. As a result, the education service provider company will enjoy the economies of scale in the market. Vietnam economy is in an upward trend following its implementation of various economic reforms. In fact, Vietnam economy is among the fastest growing economies in the Southeast Asia and for the last five years, the economy has an element of sustainable growth since 2001. The economic growth of the country stood at 6.3% in 2009 and 6.8% in 2010. Nevertheless, its GDP per head in the country ...

Consumers are rational decision makers who are only concerned about their personal preferences and interests say Zumpfe and Schiffman (2007). There are a number of factors that influence their preferences; some of which include their needs, knowledge, alternatives, and purpose.
In order to maintain a strong relationship with consumers, companies such as Fetch TV, need to focus more on relationship marketing. Relationship marketing involves the creation of a strong, lasting relationship, by which, consumers feel respected and important. Today, consumers are very conscious of their needs and what and where to buy them. Because of the large number of ...

RESEARCH REPORT

Introduction
The use of self-service technologies and electronic mail in the retail industry is an increasing phenomenon. The research question is directed on the problems of employment, whether the application of electronic mail and self-service checkouts influence the employment indexes in retail establishments. The research question that will be explored is the following: Does the implementation of self-service checkouts and electronic mail technologies eliminate jobs or create employment? Studies that have been directed on automation and technology infer that there are restrictions to the point where the requisite for human labour can be eliminated (Campbell, Maglio & Davis 2011).

It ...

Customer Relationship Management or CRM refers to an information industry term pertaining to methodologies, software and other internet capabilities that usually aid an enterprise manage their relationship with their customers in a systematic manner. It also identified as a management philosophy relating to the company achievement of goal through the identification and satisfaction of customers whether it be linked to their unstated or stated wants and needs. Piskar & Faganel (2009) shared that a number of organizations are now turning to CRM softwares to aid them in managing their relationship with customers. In a similar statement Forbes Magazine (2013) also ...

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Executive Summary
Competitive intelligence is the procedure whereby an organization or a business venture monitors the competitive environment. The process is systematic and mainly ethical in terms of gathering, managing and analyzing the data that can affect an organization’s operations, decisions and plans. It is thus vital for any organization wishing to obtain a competitive advantage to ensure that they hire the best companies that offer the services of market competitive intelligence. Competitive Intelligence is a necessity in any industry, and so much so, in a highly competitive hotel industry in Miami. ...

BUSINESS REPORT, SELF-REFLECTION AND EVALUATION, EMAIL COMMUNICATION

Executive Summary
Women of Power is a physical and health fitness club dedicated to creating a personalized environment to enable women realize their health fitness goals. The company’s business model will be based on offering premium fitness and health services to urban professional women, female college students and young mothers. It operates under the sole proprietorship but might change its ownership to partnership. The company will hire certified professional trainers who will be responsible for designing and implementing customized training programs. The company has invested in sophisticated training equipment, and it is committed to tailoring its services to ...