Six Sigma, ISO 9000, and Baldrige are all quality measurement systems used by different organizations trying to achieve excellence to increase customer satisfaction through improved performance. These three are some of the most popular approaches used today and offer different emphasis but there are some similarities that can be observed between them. This makes them compatible with each other and some organizations use all, part or some of the approaches together (SRI Quality System Registrar).
Six Sigma uses a set of strategies developed by Motorola in 1985 to achieve work process improvement in organizations. The approach does this by ...