Customers Course Works Samples For Students

Goal setting will have benefits for Nike. It is a very important managerial role for this incorporation. One of the benefits of setting the objectives is that it will improve the profitability of Nike. According to the Chief Financial Officer, the incorporation is looking forward to achieving a high single digit growth in revenue. The growth in EPS is expected to be in the range of 15% to 17%. In addition, the incorporation aims at having a 25% return on investments. The incorporation has divided its goals in terms of quarters in a financial year. The goals in this ...

Question 1

The first amendment of the United States constitution states; “Congress shall not make any law respecting an establishment of prohibiting the free exercise or religion thereof; or abridging the freedom of the press or speech; or the right of the people to assemble peaceably, and petition the Government for a redress of grievances”. This amendment gives freedom of speech in cyberspace to every citizen.

However, there are some states that have implemented laws that are specifically meant for the internet. There are those that prohibit filling of prescriptions over the internet and those that prevent auto manufacturers from selling ...

Hewlett Packard commonly known as HP is a multinational corporation involved in the production and distribution of information technology products and services. Founded in 1939 by two Stanford University classmates, Bill Hewlett and Dave Packard in a garage, the company had practiced a culture that incorporates employees’ wellness as a way of promoting the production of products and services with the highest quality as per the consumers’ expectations. This has enabled the company to develop from the production of audio oscillator which was the first product the company developed in a garage to the current information technology products and ...

1. The Five Guys’ philosophy employed targets the welfare of their customers to realize higher sales and large profit margins. This philosophy “we figure our best salesman is our customer”, has enabled the enterprise rake in profits. Their believe and focus is laid on treating their customers well with quality products a factor that makes them sell out their name. They ensure they offer to quality products to their customers at prices determined from the sale of the ingredients. Customers retain their good relations due to offering of quality products at prices worth the quality of the goods a ...

In today’s time and era, nothing goes a long way in the most simplistic of fashions in terms of beauty and even social status as well as a perfectly scented perfume. The perfume one puts on designates her preference and may even shed a little light to ones character. Strong and bold women who are always in control tend to have large personalities while the same cannot be said for women who are laid back and a little reserved. It is in this light that I present to you my perfume collection, Her Grace.
Her Grace is a ...

Consumer Driven Health Plans (CDHPs) are medical insurance plans which allow a person to pay for certain medical services directly, rather than pay premiums to the insurer, who in turn caters for the expenses. Basically they save the consumer from paying high premiums in a comprehensive health insurance cover (Eagle et.al., 2009). The consumer is given the option of selecting which service to pay for based on their needs (Balser Group, 2013). High Deductable Health Plans on the other hand attract low premiums but the consumer has to bare more out of pocket expenses than in conventional health insurance ...

How I would respond to this type of scenario

Before commencing on any operation, all citizens should be requested to move from the scene if possible for their safety, and also to enhance the quality of investigation by the professionals. Since time is crucial to such a situation, I would try to buy as much of it as possible by initiating communication with the terrorist. As the communication continues, my colleagues should be busy trying to understand the whole scenario. This includes identifying the number of hostages, as well as the number, type and exact positions of the bombs, and assessing the amount of risk. The aim of ...

Youths are moved by the products that are somewhat related to their age related conditions. Age is evidently defined by the social and the cultural factors in an individual’s environment. But the two aspects have a unique meaning and a value in respect to each individual. Taking a deeper insight on the social bit, the seemingly growing middle-class age group comprised of an active and the largest population in the two counties in study (China and India). With the help of the widespread penetration of internet which includes the social media, age group seems to be drawn to ...

Qatar airline was founded in the year 1920 in the outback of Queensland, Australia. Qantas is one of the biggest airlines both domestically and across the globe. It's considered as the top long distance airline in the globe and also the top brand in Australia. The major business of the Qatar Company is shipping of people and goods which is enhanced by the use of the two Qatar units; Qantas and Jetsar. Qatar has built a good reputation in its service delivery both in the main and subsidiary businesses (Qantas Airways, 2012). This paper will conduct an internal analysis ...

Introduction

In a marketing sector, consumer sort themselves into groups based on the products and services they like, their leisure spending characteristics, and their chosen method of spending income (Solomon 227). The current theories of consumption and lifestyle show consumption to play a vital role in the construction and maintenance of personal identity. Consumers sustain their identity by playing around with consumers’ lifestyles that seem easier to adopt. Present day consumers show unpredictable consumption characteristics that are unpredictable, expressive, individualized and more competent. Every culture consists of a group of people expressing some general needs, values, or lifestyle with different ...

The film on Avalon attempts to explain some factors that are necessary in an organization for it to be successful. The film tends to explain more on the importance of developing an entrepreneurial spirit in a business. From the film, it can be noted that entrepreneurial spirit is necessary for any organization as it enhances its survival. Entrepreneurial spirit can be described as the spirit to start a business opportunity and develop it. Other scholars have defined it as the desire to start something.

However, for entrepreneurial spirit to exist there must be some driving forces that convince the ...

Management

A company can gain competitive advantage and can achieve competitive edge if it adopts unique ways. The four most significant ways in order to create competitive advantage are as follows.

- Achieve superior efficiency
- Achieve superior quality
- Achieve superior innovation, speed, and flexibility
- Attain superior responsiveness to customers.

These four methods are considered as the building blocks of the competitive advantage. A company is regarded as a device that transforms inputs such as land, labor, capital, technological expertise and management into the outputs i.e., the goods and services. The simplest efficiency measure is the input, which ...

There is no greater place to enjoy watching customers than the grocery store. It is amazing how (in many instances) a person’s physical appearance corresponds with the things that can be found in their carts. While observing people, it was easy to see that the profile of a typical grocery store shopper varies depending on the income level of the neighborhood surrounding the store. This essay reports on patrons at store A, where the average home sells for almost one million dollars. On the contrary (and for comparison purposes), store B operates in a very low income neighborhood. ...

Identity audit

Singapore Airline is attached to various business processes and technical systems that are applied to manage the organizational identity. There are rules of conduct that governs the organization toward achieving the goals and building a good reputation. The company has a very high priority to ethical business conduct in the markets where they do business (Frank, 2005). In the corporate governance, the company has managed to engage its contractors, employees and agents in sense that their integrity in their conduct of work has enabled them to enhance the business operation as well as their reputation.

With the compliance to ...

It is indeed true that the larger the sample size the more reliable the results. This is because the large size will increase the accuracy of the given research as most of the target population will be taken into consideration. The small sample size will imply very few individuals are considered thereby leading to biasness. The larger the sample sizes the higher the statistical power or accuracy. For instance when checking on the number of fish that have infection in a given pond, the more the fish you pick to study the more you might get a precise answer. ...

Description of Elements of the Marketing Mix

The concept of the marketing mix reportedly originated in 1953 by Neil Borden through an extension and expansion of the work initiated by James Culliton in the year1948 . The marketing mix was described as a collaboration of varied inputs or ideas which are effectively used in the design of strategies pertinent to the organization’s 4Ps (Management Study Guide, 2013). The marketing mix is therefore composed of the four Ps: product, price, place, and promotion.

The product is described as the goods manufactured or produced by an organization; or the services offered to the clientele. As such, products were ...

Chapter 1

risks. I’m not much of a risk taker. As such, although the business world seems exciting, I feel a bit intimidated by the fact that I have to face all these risks once I join this world. Also part of what makes it intimidating for me is that I think that the skill of knowing when to take risks and when not to take risks is not something that can be effectively learned from school or from reading books. Instead, I think that this skill is best learned through experience. This then means that I would ...

The case is about how people get frustrated with the product with multiple features, especially the electronics. The development in technology has made it possible to load products with several features which might be perceived as useful. However, the multiple features can cause a product to be irresistible to consumers and at the same time hard to operate. Thus, adding too many features into a single product will lead to feature fatigue.

The case analyzes how consumers trade off capability and usability before and after the usage of the product. In the research, the participants were allowed to interact ...

Introduction

Online trust between consumers and companies is becoming an integral component of online business and marketing. If a company wants a lasting online presence, then its marketing strategy must include ensuring to build customer rapport, trust, and loyalty. One of the vital benefits of internet marketing is its ability to reach a wider audience due to the quality of the information dissemination method. Because of its wide reach, it is able to traverse geographic and national boundaries at a cheaper cost. By improving its web marketing strategy, a company increases its sales and achieves a competitive advantage over similar ...

One sports organization that has poor customer service is Richardson Motor Sports of Richardson, Texas (“Richardson Motor Sports,” 2013). It is a private company that offers dealership and repair services for sports vehicles, such as motorcycles, motor scooters, and jet skis among others.

Some of the complaints against this company include being charged for parts without first being advised of such (“Complaint Review,” 2006). Some customers have also complained that the company charges much more than similar companies within the area. In addition, some customers claimed that the company failed to address the customers’ concerns in a timely manner ...

Marketers are actively using advertisements for promotion and sales of their products and services to new and existing customers. Numerous advertisements are targeted towards the existing and potential customers through different media. Customers see an advertisement as a communication message. But there is a lot more to an advertisement – conceiving the concept of the advertisement, developing the content and ensuring that it fulfills the objectives with which the advertisement is created (Frith, 1998).

By conducting an analysis, these aspects of the advertisements are understood. The commercial that has been chosen for the purpose of the assignment is of Ikea. ...

Organizations and business owners must begin with a mission statement if they want to succeed. These statements serve as compass or guiding principles for organizations and entrepreneurs to understand what their purpose is and determine whether they are anywhere near their goals. It tells customers and employees "what the business is all about and where it is headed" (Blake). Without a mission statement, businesses could lose track of their intentions and consequently, fail in their objectives, because mission statements represent the company and tell where the company is headed.

Whenever I buy products or avail of services of companies, ...

Abstract

Outsourcing is the transfer of organization on the basis of the contract of specific business processes or functions in the service of another company that specializes in the field. In contrast to the services of service and support with a one-time, occasional, random and limited the beginning and end, is usually transmitted by outsourcing functions to support professional trouble-free operation of individual systems and infrastructure through long-term contract (minimum 1 year). Availability of business process outsourcing is the hallmark of a variety of other forms of service delivery and customer care.
Advantages and ...

The internet is very vast, universal and very hard to govern because of its decentralised nature. In its management two key issues arise. One is the digital rights management and also fair use doctrine of digital media. The former is simply a management scheme of digital data through limiting control of the data by the one holding it using a computer program. It restricts sharing through copying. This helps to limit use of the media and also increases amount of revenue generated through the media. The latter on the other hand is a doctrine about freedom of use of ...

Question 1: What is a business-level strategy?

A business level strategy is a laid action plan that a business organization puts in place with an intention of gaining a business advantage over other businesses, mainly gaining competitive advantage over its competitors, customer service, and relations. It involves early discovery of the possibility of gaining competitive advantage over others usually using the comparative advantage or strength that the business has. Comparative advantage is of great importance in marketing especially when entering or penetrating into new markets as it involves reducing operational costs (Hanson, 2013).

A strategy in its integrated way is coordination of actions and commitments aimed ...

Since the time of the early civilizations, money became an integral part of society as people use it to attain basic needs and specialized services, including luxury. As the years progressed, the image of money had changed from circular stones to paper money and metal coins and its value varies from its country of origin (currencies) and the resource or service required. In recent years, money has taken another makeover as payable services and goods are now available online for people on the go, creating “electronic money”. With the introduction of electronic money, there are a few sectors now ...

The new food product to be introduced in campus is pizza. Pizza is a flat, round oven-baked bread typically topped with cheese, tomato sauce and several toppings. Pizza is a food selection which is mostly preferred by young people. The market strategy which can be used for this product involves advertisements using posters and flyers and sales promotion by giving a free sample of the pizza as they purchase other food selections on the menu. Direct marketing can also be used whereby the food store seeks audience of the students. These strategies seek to inform the students of the ...

Proctor & Gamble Company commonly referred to as P & G is a multinational consumer goods manufacturer. The company was founded in 1837 and it ranked 27 among the Fortune 500 companies. As of 2012, P & G had revenue of US$ 83.68 billion, sold products in more than 180 countries and had employed 129,000 (pg.com, 2013). P & G has managed to survive all the years despite radical growth in technology, political changes, and economic trials and tribulations because of adhering to strong values.

The reason for P & G’s success is based on its Purpose, Principles and values. The company’ ...

Abstract

The Purpose of this report is to analyze and evaluate various services of The Edge Restaurant and prepare exiting and potential blueprint of the services. The services of The Edge Restaurant are evaluated and determined on five dimensions of quality.

Introduction

Restaurant business is continuously growing at a fast pace. Change in consumer habits and preference towards eating out is fueling the growth of industry. Development in restaurant business also attracts new entrants in the industry. Continuously increasing competition increases customer’s expectations in terms of excellent services at affordable prices. Restaurant business is completely service based; hence it is essential ...

Sales and contracts

In the business world, some companies to lease goods from the businesses that have already purchased the goods rather than purchasing themselves. Leasing basically involves the transfer of possession from one owner to the lessee. The rights of a person are different from the rights of a person who have purchased the goods. The lesser of good have the right for the consideration and the good have to be returned at the end of the lessee period.

A merchant is an important person under the uniform commercial code. In article two of the UCC; it is clear that merchants ...

Abstract

Market segmentation in changing market trends is achieved through a perfect network of product establishment and distribution. The market trend is defined through a creatively identified models and scope that are objectively managed through a predictable approach. The considerable opportunities are necessitated through a merited strategy in order to understand the changing behavior among clients. The macro-segments are fully installed within a given focus and creatively deployed in order to assess the pattern of product marketing. The profitability level that Tammy Limited projects its operations is composed of the input-output model and the aggregate functions. The building factors necessitated ...

Dear Sir

Before beginning my words, I’d like to say that I didn’t truthfully do anything deliberate, and I didn’t do anything intentionally about being disrespectful toward both you and your course. I can definitely assure you about that. I honestly request you not to think about what I led to in that way. Even if I did something wrong, that would be coming from my pensiveness, not being disrespectful and inconsiderate toward you. Accordingly, I know how much rules are strict, severe and brutal if needed, particularly in the United States, where I consider there the capital ...

Information system in an organization is very fundament because it serves as the main element that contributes to the decision-making process effectiveness. Manager and executives rely more on the information system especially on matters to do with their competitors. A good and effective information system should be able to cover the data concerning the competitors’ customers. This simply means that the information system should identify the customers demand and come up with the suitable strategic plan to meet their needs and requirements. It thus means that it establishes the supplement products and services that need to be incorporated in ...

Barcelona restaurant group comprises of a chain of seven bars located in Atlanta and Georgia. The restaurant offers sophisticated services to customers through provision of European delicacies and Spanish wines. The chain of restaurants is known for its high quality services, and unique management skills. Barcelona strategy is not limited to the provision of good food, as it aims to offer high quality services in hospitality: clean restrooms at affordable prices. This characteristic exempts the hotels from other competitors and attracts new customers.

The managers at Barcelona have two ways to control the financial performance of the hotels. They ...

- Identify 4 factors which can affect the sender or receiver's field of experience.
The four factors that can influence the sender or receiver’s field of experience include people’s perception, background, values, expectations, and biases (Sommerville, 2007). Senders can encode and receivers can decode messages only in the context of their fields of experiences. The more the sender’s field of experience overlaps that of the receiver, the more the communication becomes difficult. For example, the hotel manager talk to down to a staff member who resents this attitude and this resentment separates them, thereby inhibiting the ...

DQ 1. What are the different types of buyers and consumers? How does the type of buyer or consumer impact marketing strategy?

A buyer can be defined as an individual that spends money in substitute for something. A consumer on the other hand refers to an individual who is out for making purchases. There are however different kinds of buyers and consumers in the business market. It is imperative for a company to have knowledge of these groups so that it can identify potential market for its products.

Initially, buyers can be grouped as Innovators. This is a small ...

The article provides us with information about two separate studies conducted by Ernst and Young and University of Florida in 2002. Both studies analyze the causes and effects of inventory shrinkage in US retail industry.

According to the statistics, retailers loose at around 1.7% of their total annual sales on average due to inventory shrinkage, which includes shoplifting, employee theft and various errors.

In my opinion, inventory shrinkage is a serious problem to modern retail industry, as it significantly affects profitability of the company and its key indicators and results in consumer losses because of increased prices.

Firstly, inventory ...

OIL AND GAS SUPPLY CHAIN

Supply-chain links involved in the oil and gas enterprise include; exploration, production, refining, marketing and consumption. Various operations are involved in each of these stages. To begin with, the exploration stage involves geological seismic and geophysical procedures. Production involves engineering facilities, reservoir and drilling operations. On the other hand refining involves complex processing procedures resulting products for the market. The consumption stage refers to when the oil and gas products have reached the end user. All the above stages are carried out as separate segments in a company or as specialized companies dealing with a single stage of the ...

Response to question A

Elasticity of demand is the responsiveness of the demand of a good to changes in other economic variables (Ferguson, 1972). As such, elasticity of demand is important since it helps to determine the potential change in demand due to variation in prices. Elastic demand occurs when the demand of a product changes with respond to price. In Elastic demand is when the demand curve doesn`t respond to change in prices. The response of the consumer is large compared to price change. Unit elastic demand occurs when the absolute value of elasticity equals 1.

Response to question B

Cross price elasticity of demand ...

List each company and describe the business that each is in

DHL Company Overview
DHL is an international market leader in international express delivery, airfreight, and overland transport. The firm is the world leader in contract logistics and ocean freight. DHL’s international network links more than 220 territories and countries. The firm has a team of approximately 285,000 employees dedicated to providing fast and reliable services that exceed customer’s expectation in 120,000 locations worldwide.

Boeing Company Overview

Boeing is the second largest manufacturer of large commercial planes behind Airbus and the second largest defense contractor behind Lockheed Martin. In addition to commercial jets the company also manufacturer military airplane. ...

Abstract

Financial statements suffice for purposes of communication of financial and non-financial information to end consumers. These consumers in one way or another use the information in the decision making situations they are confronted with. Some of the basic financial statements include; the statement of income, the statement of financial position, the statement of cashflow and the statement of changes in equity and reserves. On the other hand, consumers of financial statements can be divided into two broad groups; internal consumers and external consumers. Internal consumers include managers and employees while external consumers are creditors, investors and government regulatory bodies. ...

The term the “bottom of the pyramid” has been introduced by C.K. Prahalad in his book “The Fortune at the Bottom of the Pyramid”. The author defines the “bottom of the period” as the 4-5 billion people, who live in poverty and are usually ignored by the private sector, including large multinational companies (Prahald, 2010). Although often disregarded by firms, this market represents a large and untapped potential for further economic development according to Prahald. However, targeting this population will require a completely different approach to sales and distribution, as well as a close cooperation among private companies, governments ...

- It takes 1,000 hours of labor to complete one batch of sandals
- Production reaches a cost effective level of 283.83 hours per batch, this highlights the fact that the greater the number of units produced, the lower the overall production cost becomes
I used the excel spreadsheet module in POM for windows to calculate all the data for this particular product. I extended the production timeline by another four months to determine projected levels of revenue and profitability. Using this tool is highly credible since the accuracy of the method, as reflected ...

Introduction

Internet is widely used in health, where patients are being diagnosed by expert systems to know their status. eHealth has several ways in which Information Technology is used to deliver information about healthcare. Consumers are using blogs, search engines, health forums among others to acquire information on health. Application Service Providers are readily available in the Internet and a lot of information is kept in cloud computing about the patients and providers. In addition, doctors send patients’ results through emails. Despite its importance, it also has some challenges. This paper will look at eHealth information between the provider, Internet, ...

What You Can Learn from Starbucks
http://www.inc.com/resources/marketing/articles/20050401/starbucks.html

Starbucks is an experienced company that serves good quality coffee, and besides this it delivers great customer service, from which managers have only but to learn, as Adam Hanft, the writer of the article “What Can You Learn from Starbucks” observes after analyzing the setting and the environment that Starbuck creates for its clients. The author of this article provides some useful customer service related advices based on his own Starbucks experience and he encourages managers to use them or to go visit the nearest Starbucks whenever they need to reposition their ...

Past examination papers can be of great help to students. Success depends upon the quantity and quality of life that one devotes to academics. Moreover, the kind of resources that are at the student’s exposure will also determine whether they will perform impressively or not.

It has been noticed that custody members are in possession of past exam papers which should be in the library. Students kindly call upon all faculty members to submit old examination papers to the library. Keeping the papers in your departmental offices will not be of any help to the students. It will ...

Why should the Service Improvement Team be headed up by top management? Is this necessary for the effort to succeed? Give two examples.
The Service Improvement Team is responsible for ensuring that quality is at its highest in delivering customer service. The team needs a top management and its necessity is drawn upon the manager’s capability to continually check and make adjustments to the way service is being delivered. In addition, the manager is endowed with the responsibility to make sure that the team is giving the public what it deserves both effectively and efficiently.

For example, the ...

- Abstract

Planning is an important aspect in businesses today. Any business that does not take initiative to plan for its future is likely to face challenges which could otherwise be identified during a desk review and planning process (Bose 2002). This document is a continuation to the business plan for Dalnim but now covering Statistics to be used in measuring quality, capacity planning md facility location, an aggregate plan to maintain competitive advantage, work system design, project life cycle, and project management and to inventory planning and management. This is with a view to make the business and ...

Behavioral economists examine choices that consumers make that are not economically rational. Economists generally assume that people are rational; that is, they weigh the benefits and costs of an action and decide on an action that brings more benefits. However, behavioral economists, Herbert A. Simon argues that the rationality of individuals is a subject to the information they posses, the cognitive limitations of their minds, and the available time they have to make a decision (Sexton 239). Simon also advanced two cognitive styles, satisficers and maximizers. Maximizers often take longer to make decisions because of the need to maximize ...

Question 1: what do you consider the main advantages & disadvantage of print advertising for those airlines that still use it as a part of their marketing communications strategy?

Marketing is that function of a business which is responsible for identifying customer requirements and making collaboration with other functions of the business to satisfy them. Advertising is a subset of marketing. It is a way through which a company reaches its customers or potential customers to convey the product offerings and how that product offering is differentiated from others companies offering same products or services.

- Print Medium: Magazines, newspapers, ...

Q1. Describe the term work-to-rule? How is work-to-rule utilized when employees are unhappy with working conditions? Provide specific examples of employees using work to rule in the workplace.

This is a less destructive form of strike where workers go beyond the required rules stipulate d by their contract and follow the required regulations just to cause a slowdown. Given that the employees follow the required rules they are not susceptible to disciplinary action by the employers. Some of the known examples of work-slow-to rule applies include when the police refuse to give citation or when nurses refuse to pick ...

Online Retail Business is one of the fastest growing business enterprises in today’s markets. Various entrepreneurs have ventured into the market with the aim of exploiting new business opportunities. This research project seeks to provide a guideline on the ways to effectively start and run and online research business. There are four research methodologies that can be used in analyzing the business environment for such a consumer-oriented project. For the purposes of this outline; this proposal is going to explore four research methodologies namely; qualitative, quantitative, Mixed, and Action.

Part 1: Overview Research Methodologies.

Qualitative

First of all, it is important to understand ...

Question one

The objective of every business entity regardless of their size to maximize profits and minimize costs. This is achieved by either maximizing their revenue and cutting down on expenses hence; the gap between costs and revenue increases. Businesses can achieve profitability by ensuring that they are economical on how they spend their resources and maximize the capacity of their productive apparatus. For example, they maximize the productivity rate of a machine by producing at the level where it is functioning optimally. The costs are cut down by ensuring that the unnecessary resources are preserved until the time they are ...

The marketing department is an extremely significant department in any organization. Its significance is based on various elements that any organization has to consider and extend massive respect unto these elements. One of the main factors that may make the marketing department outstanding is the availability of the relevant information. This means that the various parties involved will manage to operate with all factors available for a common goal of excellence of the organization.

Therefore, it is highly advisable for any manager to get the right marketing information in the organization that will assist him or her to build ...

An example of a product that has a packaging advantage is the Muller Corner Yogurt. It comes in different flavors such as Strawberry, Blueberry, Chocó Balls, Crunchy Granola, Crispy Crunch and Chocó Flakes. While most yogurts are simply packed in ordinary plastic cups, Muller prides itself in being more innovative in its product packaging. Their yogurts are packed in plastic container cups which are divided into two sections. One section contains the yogurt while the other section contains the toppings which are either fruits or crunchy cereal.

One can say that Muller yogurt’s packaging has an advantage over ...

Food and Drugs Administration Regulations plays an essential impact on the pharmaceutical industry by producing a wide range of medicinal products and have distributed throughout the state. The general activity of FDA process of approval has been considered slow and much more expensive to manufactures of the medics’ product. The review process should give the patients’ safety the first priority so as to curb repetition of incident whereby patience got into contact with drugs that harmful to their health. (Bakers, 2009)

In previous occasion FDA neglected their duty of overseeing products getting to the market to be certified standards ...

Introduction

The purpose of this report is to provide information on the effect of unemployment rates on consumer spending and relate it to the viability of retail operations. The establishment that operates a retail store already has an idea regarding the impact of unemployment rates on consumer spending, that is, when unemployment rates are high the consumer spending is affected negatively. This is an intuitive assumption since people who do not have jobs or are underemployed will have less money to spend for goods that are not necessities; thus to remain competitive and efficient, retail operations would try to contain ...

Abstract

This paper will investigate whether or not artificial artificial affect obesity. Everything that is sweeten with sugar can now be sweetened with an artificial sweetener; and for pennies morewe can have all the pleasures of sweet with half the calories; and so we slip onto ignorant bliss unaware that we might be adding calories instead of taking off calories,

As Americans we have a phobia of hard work, so rather than reading the label on food we look for the word “diet.” Recent studies have shown that we might be putting on more weight with fewer calories from sugar. ...

Introduction

This study is about Procter and Gamble (P&G) based in Vietnam. It’s about the marketing plan that P&G through its Vietnamese marketing studies and at the same time, to discuss how influential those discoveries are for the company’s development strategy and how these strategies made the organization to enter the Vietnamese market. This research will be written in a manner of identifying the characteristic P&G’s marketing plan that they should exercise to improve the organization’s performance. Last part of this research will show how effective their strategies are, why they hit the market’s ...

Introduction

A complaint is either an informal or a formal concern expressed by an individual or an institution against the services, quality of operations, reaction, or response of the other party. For a complaint to remain valid and reasonable it must appear that another party’s actions or response have indeed negatively or unjustifiably affected the complainant’s rights. The complainant must have suffered directly because of the other party’s action. Customer Complaints in an institution often arise due to misconduct, disputes, or mismanagement.

Causes Of complaints

Disputes are disagreements that may arise due to differences in opinion between customers and the ...