Chapter 11, pg. 427: Denver Goes Alfresco
- What type of problems was the consolidated city-county government of Denver, Colorado, experiencing with documented management before instating the Alfresco ECM system?
Before the introduction of the Alfresco ECM system, the consolidated city-county government of Denver, Colorado experienced many problems with the documented management system. Before introducing the Alfresco ECM system, more than 70 of the consolidated city-county government used 14 different documented management systems, none of which could communicate or interact with each other (Laudon & Laudon, 2012).
The information Technology department had to manually supervise many stand-alone autonomous IT units with their own systems and standards. Using ...