The Purpose of this report is to analyze and evaluate various services of The Edge Restaurant and prepare exiting and potential blueprint of the services. The services of The Edge Restaurant are evaluated and determined on five dimensions of quality.
Restaurant business is continuously growing at a fast pace. Change in consumer habits and preference towards eating out is fueling the growth of industry. Development in restaurant business also attracts new entrants in the industry. Continuously increasing competition increases customer’s expectations in terms of excellent services at affordable prices. Restaurant business is completely service based; hence it is essential ...