Change Management Case Studies Samples For Students

Information resource management at Hydro-Quebec

One of the internal factors that are affecting change management at Hydro-Quebec is the lack of involvement of the IT staff while making the changes. From the outside, it is like the changes that are suggested are done by senior management staff alone. Most of the managers do not have IT knowledge and make suggestions that lack IT strategy. Initially, there has been lack of investment in the sector of information systems at the company. This is because of the lack of alignment done for the IT and the entire company. There is a need to have IT taken to ...

7.1.1 First of all, for a successful change management training is required, but it is a delicate matter. Developing strategy is easier than implementing it. First action by the CEO of FTI is to consult a few Change Management Experts available in the city or state. An outside help by experienced consultants who have handled change management cases is needed. The employees will not be able to express the training needs in a new strategy context.
7.1.2 Process based trainings are the most suited in change management scenario. An off-site program for all the managers of the company may be held to ...

Introduction

Change has become important in this highly competitive and complex business environment (Burnes, 2004). Businesses face many issues and to management these issues; it is important to implement change. Thus, it is critical and decisive for businesses to continuously evaluate the business environment and initiate change to manage the situation and changing business environment (Anderson, 2010).
This report presents an analysis of one such organization, Wakewood, that is facing several issues, and the organization needs to initiate change. For this, there are a number of resistance and issues that the organization is facing including organizational culture, leadership style, organizational ...

Brief background information

Harley Davidson Inc. is a world-known American motorcycle manufacturer, which was founded in Milwaukee, Wisconsin in 1903 by William Harley and Arthur Davidson. The history of Harley Davidson is “a story no one on earth could have made up”. (Harley Davidson, 2013). According to M.Masker, Harley Davidson had come through lots of hard periods in its history, including Great Depression and later periods of failures to maintain quality control and great competition with Japanese motorcycles manufacturers. The company managed to meet the challenges emphasizing the quality of products and making use of their brand image. By the way, such companies as ...

The U.S army has for a long time used the Standard Army Retail Supply System (SARR) in its logistical planning. Stakeholders have, however chosen to make changes, with the army now employing the Global Combat Support System-Army (GCSS-Army) for its logistical and supply needs. This is a considerable change to the organization and possesses a challenge as to how the change can be managed effectively. This paper looks into the best possible approaches for the U.S army when adopting this change in logistics and supply.
The U.S Army reports to the department of defense. The army is organized into ...

Introduction

Change is inevitable not only in business but also in everyday life. This is because developments and better ways of doing things are always being formulated and hence the need for change from current ways of doing things. In business change is a significant tool to ensure that an organization does not become irrelevant in the market nor does it lose its competitive advantage (Creasey & Hiatt, 2003, p. 42).

Change Requirements at the International Hotel Group

As the Senior Human Resource Manager at the International Hotel Group I have identified several change needs in the organization after consultation with relevant staff from the human resource team. ...

- THE CHANGE MANAGEMENT PROCESS

PROCEDURE “prepare for change”

- Selection of a team to spearhead the changes that it anticipates to implement at the company.
- Restructuring of the management- The management of J & T Bank should collaborate with the selected team and all employees to establish whether to centralize or to decentralize the bank’s management in order to achieve its strategic goals.
- Evaluation of the Human Resources Department- The selected team should establish the faults and causes of complaints among sections of its human resources. This will serve as a basis of equalizing human resource functions at the branches ...

It seemed Like a Good Idea at the Time

The case is focused on major issues faced by Templeton Hardware while operating newly acquired businesses. The given case is a best example of poor organizational management. Templeton hardware was willing to expand its business in new products and services hence they acquired The Great Outdoors and Lodeston Landscapes.
Decisions for acquiring two companies were taken by the company in hurry and all the implementation and changes took place very quickly. The company changed the name of both the acquired companies from the great outdoors to Templeton Caravans and from Lodeston Landscapes to Templeton landscape solutions. Templeton planned to ...

Introduction

Joseph Dunn, the proprietor of Dunn’s ski emporium intends to acquire the deli across the street which is owned and run by George Atkins. Joseph intends the merger and acquisition to be part of an expansion to his ski emporium business. The challenge for Joseph Dunn is that he has no experience in running a deli. It would therefore be critical that Dunn involves George Atkins in running of the deli during the transitional period before he takes over the deli fully.
The report is therefore intended to interrogate and come up with a suitable organizational structure to ...

Introduction

All organizations be it public or private strive to survive to progress and grow. To achieve this goal, organizations may need to change their physical infrastructure or incorporate some changes in their routine operations. These changes have always been viewed a top-down approach that is mostly induced by managers (Samuel, 2013). Due to this reason, organizational change theory has been a very useful tool for management practice. There are various and multiple information sources available today on change theories to help managers manage change in organizations. However, despite the vast amount of literature involving change management available today and ...

Introduction

Global Financial Advising Consultants (GFAC) is a specialized tax and financial services consultancy firm with its headquarters in New York with branches in London and Tokyo. The company is led by senior consultants who are specialized in one or two clients that they gain expert knowledge about and develop competencies in guidance and advisory services for.
Recently, the company has created an offshore office in India which takes outsourced work from the New York, London and Tokyo offices of GFAC. This includes preliminary analytical works that combines data which culminates in information which is necessary for decision-making in these ...

Chapter 8, pg. 306: Stuxnet and the Changing Face of Cyberwarfare

In the past, cyber crime only dominated the domain of fiction writers. However, cyber warfare as emerged as a daunting and unique problem for every internet security expert, not only in detecting and preventing intrusions but also in tracking cyber criminals and prosecuting them. The most prominent problems include for example, American and Israel hackers used cyber warfare to interfere with the operations of Iran’s nuclear plan, by causing malfunction in one device controlling the nuclear plant. The problem will become worse for countries with advanced technologies such as the U.S., which rely on an electronic banking system and ...

- What aspects of NASA practice revealed in the aftermath of the Columbia disaster suggest that the changes sought in the aftermath of the Challenger disaster were not sustained?

NASA acted to stress more on safety and accordingly implement certain organizational changes with respect to maintaining reliability, safety, quality assurance and management. However, the Columbia disaster suggested that change was not implemented in the organization. The recommendations of the board during the Challenger disaster revealed an autocratic leadership held by Marshall and similar autocratic styles still existed which lead to the Columbia disaster. Despite knowing the possible catastrophic effects, ...

Business: Organizational Culture and Change Management

Organizational culture is the manner in which members of a firm do things. Staff behavior in the office has underlying assumptions about the way to work. It is acceptable to do some things in the workplace while it is strictly forbidden to do others yet nobody formally teaches anyone what to do and what not to do. People observe other people’s actions and follow suit. For example, it is customary for people to greet all those they find in the office before starting off with official responsibilities. Studies show that human beings learn best through interaction and assimilation.
...

Summary

Apple is a technology multinational corporation headquartered in California that designs, develops, and sells consumer electronics all over the world. Nokia is a company related to communication and information technology and headquartered in Finland. Both companies are leaders that managed complexity, ambiguity, and change within their organizations but results achieved prove to be beneficial for Apple . Nokia leadership lacks in efficiently applying their relevant strategies that could provide expected outcomes. There are many factors including a collection of information, quick response, analyzing risks, and preparation of alternative strategies that resulted in the success of Apple. Nokia failed to obtain ...

Part A

Description of the Situation
Faslane started performing poorly due to leadership and structural loopholes that allowed the management and outsiders to interact in unprofessional ways and develop rifts. The employees could not share ideas due to fear of leakages and disputes from the political class. This threatened market position for Faslane; thus, the need for change and new management arose within Faslane. Howie and Craig undertook massive changes within the institution. They aimed at extending the management levels of the institution to involve other people within the system and developing quality market relations. This paper analyzes the concepts ...

Business

Govindarajan and Trimble (2010), in their article ‘Apple Beats Microsoft at Change Management’, assert the importance of innovation in the growth of organizations. The article outlines common mistakes that corporations make with regards to implementing innovations and managing change. It asserts that the main reasons why corporations fail at innovation include failures at imagination and failures to execute. It further explains that the former is hardly applicable for many organizations because they have an abundance of brilliant minds to generate new ideas. According to them, failures to execute are the major reason since these organizations have intense internecine warfare ...

Introduction

Capital markets and individual companies have changed the face of business through globalization. Firms have expanded their operations through new technologies that provide solutions at a low cost. Technological innovations have kept firms on their toe in the competitive world. Global markets are also putting firms at pressure to innovate and still reduce the costs of their products. This is not an easy task but it has led the companies to effectively manage the assets they have more specifically human assets and come up with more strategies other than innovation to maintain the profile in the market and cope with ...

- What lessons do you draw from this case regarding change management?
One of the lesson’s I draw from the case is that leaders should be flexible in their management style, that is, they should be able to apply the contingency approach to leadership when necessary. As DuBrin (2010) asserted, group leaders become most effective when they are able to” make their behavior contingent on situational forces” (DuBrin, 2010, p. 133), which include group member characteristics. In particular, the leader should be able to influence and emphasize the behaviors that are necessary for the organization to be ...

Accountancy is a subject, which many managers feel to be just an art of matching numbers. Therefore, managers need not be concerned about accounting ,after all the caricatured old faithful employee is always the accountant in popular fiction. Today very few of these old managerial types exist and they are about to be extinct, if they do not change their ways of thinking. The successful manager today knows all about managerial accounts and the meanings of such acronyms as ROI, ROCE, and BEP. Moreover, they can even carry out analyses of accounting heads in the corporate rat-race and they frequently ...

Facts surrounding the case. 3

Key issue. 4
Alternative courses of action. 5
Evaluation of the courses of action. 6
Talent management. 6
Branding. 7
Information technology. 7
The best course of action. 8

References. 10

Federated Co-operative Limited Change Management.
Facts surrounding the case.
Before 2010, Federated Co-Operatives Limited had several out of date features that influenced its operations by creating weaknesses. One such area was the organizational structure. The organizational structure of Federated Co-Operatives Limited had been hierarchical until the absorption of Scott Banda as the chief executive officer. Other areas of weakness presented in this organization included such processes as Information Technology (IT), ...

Liver is the largest ‘gland’ of the digestive system. It is located right under the dome of the diaphragm, coated by the capsule. It is distinguished the liver’s convex upper surface adjacent to the diaphragm, and a lower, downwardly facing and in contact with the back and abdominal organs. On the part of the upper surface of the liver it can be seen its right and left lobes, the boundary of which is the crescent liver ligament. To the lower surface of the right lobe there is a gallbladder, close to the deep groove of the liver there ...

Executive Summary

Implementations of care paths will/may help cut healthcare costs. This report argues that the adoption of the care path approach is necessary to ensure MGH's costs are sustainable, but to ensure success, a phased approach to implementation approach, stakeholder engagement, constant, communication, and use of formal change management models will help.

Summary of the Case

As one of the largest hospitals in the country and a pioneer of open-heart surgery, MGH its ability to rein the costs of one of the most expensive procedures would serve as an important guide for the rest of the industry. Its costs are higher than its competitors ...

In the case study Welcome Aboard (But Don’t Change a Thing), Eric McNulty describes the difficulties that the new CEO of the company faced trying to introduce certain changes to the usual order of work at the company that had existed there for many decades. The readers of the case study may notice that the new CEO was confronted with resistance to change, i.e. actions of the employees aimed at discrediting, delaying or impeding the changes in the work process (Brookings). Changes are this is an extremely difficult and painful process. The more profound and radical are the ...

Introduction

Friendly Bank has recently switched over to a new process and this requires excellent leadership efforts. Especially in a change management situation, it is essential that effective leadership is in place so that employees are motivated to perform. The decision to commence the online banking system of Parkers PLC and the incorporation of Friendly Bank is a change management initiative. Such situations warrant effective transformational leadership style which is based on the four fundamental principles of idealized influence, inspirational motivation, individualized consideration and intellectual stimulation (Gabel, 2013).
The main problem with Friendly Bank was the decision to rope in previous employees ...

Reenergizing Employees After a Downsizing

The case dwells upon the change management, when a small college-town newspaper Blaze is going through the process of downsizing. The editor, Andrea Zuckerman has to deliver a final change and take control over the operational side of the change process, while the message delivery and initial stages of the process where handled by the external consultant, who, according to the editor, is complete stranger to the company. The reality is that the technology and the latest media trends make the business of Blaze a dying one and the company´s decision to downsize is, somewhat, expected by the employees. However, the ...

Introduction

This paper seeks to investigate the change management processes that have taken place at Starwood, a leading hotel and leisure company in the globe. The investigation seeks to understand the specific types of organizational changes that have taken place at the hotel chain and how it has subsequently reacted to these changes. In particular, the paper seeks to evaluate the extent to which the company has adopted the six sigma concepts of process management and the subsequent results that the company has experienced as a direct outcome of this adoption. The paper also includes a strategic plan which has been designed as a ...

The field of healthcare requires extensive attention from administrators especially when it comes to serving the needs of the public, the patients to whom the said industry owes service. Relatively, when such conditions of operation are not met, it could be expected that the turnout of results would not be as positive as hoped to be. In consideration to this matter, Kotter’s directive culture of change dedicated to innovation and employee development is to be used in the process of determining the resolutions needed for this particular discussion and analysis. The primary references would be dependent on Kotter’ ...

Meal Planning for Type II Diabetes Mellitus

As the Diabetes Education Centre dietitian, you must provide SG with dietary guidance.
- Based on the information presented develop a nutrition diagnosis for SG. Write this as a PES statement.
- Patient’s uncontrolled glucose and hyperglycemia is related to type 2 diabetes as evidenced by high fat and carbohydrates intake and abnormal laboratory results of Hb-A1C.
- At the risk of cardiovascular and hypertension related to excessive consumption of saturated fat and trans-fatty acid food and pre-packaged products as evidenced by high lipid profile including high total cholesterol, LDL-C and triglyceride level in laboratory results and ...

Introduction

This case deals with the situation of the change management and adaptation in the international organization, International Trading Limited, (ITL) that operates on two continents with complex managerial structure. The organization is facing a number of challenges in implementation of the new purchasing system. While the system is ready for launch and it was communicated to the employees, there is significant delay in this project due to structural and cultural issues. This analysis is based on the following observations:
- Management is working in silo thinking and there is no buy-in from the management in regards to the system.
...

Heat and Thermodynamics

Work out the following problems. Be sure to show your work in detail. See the "Module 5 Handout" for examples of how the problems should be solved and presented.

1. How much energy (in J) is required to raise the temperature of 500 g of water from 20 to 100C, and then turn it to steam at 100C?
Variables:
m = 500g = 0.5 Kg
Increase in water temperature, ∆T = 100-20= 800C
Latent heat at 1000C, Lv =2260 KJ/Kg
Specific heat capacity of water, c = 4.185 kJ/Kg/0C
∆Q = ?
Relationships:
∆Q = m(c∆ ...

Lille Tissage S.A.

One of the largest companies in the French textile industry is Lille Tissages, S.A. It is located in Lille, France. It produces different textiles and produces item 345 using equipment that cannot be used for any other item. In 2002, the company decided to raise prices to finance future expansion. LT is a profitable and financially healthy company and management believes that it could make the necessary changes in terms of price to affect its long-term goals.

LT enjoyed a 35% market share from 1998 to 2001. In 2002, its market share dropped to 30% and in 2003 it dropped to ...

Identifying the Key elements of the Resistance to Change

The reasons for people resisting change differ depending on interests and anticipation for changes. Parochial self-interest indicates that workers are more concerned with the change implications for themselves (Housel & Marian, 2011). Personal interests are considered rather than the impact of changes to business success. Regarding the case study, the union resists the changes by Nestle. The proposal by Nestle for 15 percent workforce cut was essential for organizations to realize the changes. The response by CGT shows complete resistance to change as the union safeguard the interest of employees. The firm positions by both management and union influences initiated ...

Approaches in configuring Clinical Decision Support (CDS) System

The development of an effective CDS system to facilitate the healthcare delivery of a chain of hospitals and outpatient clinics warrants the systematic incorporation of clinical guidelines, documentation templates, patient summaries, HPI and medication history recording tools, condition-specific orders and diagnostic support system across the electronic health record (EHR) (CMS, CLINICAL DECISION SUPPORT:More Than Just ‘Alerts’ Tipsheet, 2014). The association of these approaches in EHR is warranted in the context of incorporating the entire aspects of patient care to facilitate the patient outcomes across the clinical settings. The EHR across clinical settings requires the effective incorporation of the research ...

Strategic Messages to Different Stakeholders

Key message to executive: Introducing a new CEO
Objectives:
Issues:
According to Koyne & Koyne (2007), the executive should know that the new CEO and managing partners are likely to reorganize the company through layoffs and dismiss top management. However, the top management can tell the new leaders that they want to help them achieve implement the changes. Porter, Lorsch &Nohria (2004) established that CEOs should focus on managing the organizational structure and not on daily operations. Additionally, the CEO at BrightStar should understand that his position does not give him the right to lead or a guarantee that the ...

Background of the Case

Globalization and the internationalization of business brings a number of opportunities to the companies, which, at the same time, come with the challenges to deal with governance structures and keeping the business operations under control, given the growing complexity of the business in general. Whirlpool Corporation is the leader in the global home appliance industry. During its over 100 years history the company have experienced tremendous growth, applying different strategies, from organic expansion to Merger and Acquisition (M&A) strategies, resulting in building a wide portfolio of brands, such as Brastemp, Whirlpool, KitchenAid and Maytag among others, outlining the focus ...

The patient presented in this case suffers from metabolic syndrome. The metabolic syndrome is a cluster of health problems that is associated with the presence of obesity and tissues resistance to insulin. The metabolic syndrome is a condition that causes a myriad of problems in the body such that the body becomes incapable of maintaining the circulation of the useful energy molecules such as glucose and lipids in the right quantities in the bloodstream (Huang, 2009). Other associated disorders of metabolic syndrome include high blood pressure and dyslipidemia. The lipid problem is characterized by elevated levels of triglycerides and ...

Change Management in Bettington Trading and Sons

As a family company, Bettington trading and sons has experienced a commendable growth in business over some years. Transfer of management from one family member to the other with the help a professional board of directors has seen the company remain sustainable due to commitment and relationship building. However, a move to implement change in the organization by a family member tasked with managing the company has met frustrations from the board of directors who do not seem to agree with how this should be done so fast.
The management is not in agreement on whether the company should ...

Teamwork and proper change management in an organization are key in enhancing success in an organization. Allied Software Corporation’s Tysons Corner has some issues such as lack of teamwork and inappropriate change management. These are two crucial issues that call for proper strategizing to foster efficiency hence good performance for the company. The following are some of the decisions that the company needs to consider in promoting efficiency.
There is a great need for the management to incorporate and build strong working groups within all the departments. Motivation is a key tool in ensuring that all the members ...

This article looks into object permanence for infants between three and a half months to four and a half months. The main reason for carrying out the experiment was to establish whether infants have an ability to establish presence of things or objects around them at their tender age. The common belief, among adults, is that an object lacks existence at two different points in time without previous existence during intervals between the two objects. Piaget, a researcher, hypothesizes that infants do not start sharing their beliefs until they reach nine months (Fournier par 2). Before the nine months, found out that ...

• Client’s BMI

BMI = 24.4

BMI of the client is normal as it falls in between the category of normal weight.

• Client’s BMR
BMR = 10 x weight (kg) + 6.25 x height (cm) – 5 x age (years) + 5
BMR = 1700.25
The minimum number of calories needed by the client to keep his body functioning are 1700.25.

• Client’s target heart rate at 60% and 80% using the Karvonen formula

Minimum Training Heart Rate:
220 – 55 (Age) = 165
165 – 80 (Resting Heart Rate) = 85
85 x 0.60 (Minimum Intensity) + 80 (Resting Heart Rate) = 131 beats per minute

Maximum Training Heart Rate:

220 – 55 (Age) = 165
165 – 80 (Resting Heart Rate) = 85
85 x 0.80 (Maximum Intensity) + 80 (Resting Heart Rate) = 148 beats per minute

The training heart rate region of the client lies in from 131 to 148.

Rationale for Testing
...

Question one

It is not guaranteed that technology will work in an organization immediately it is installed. Even for it to work after some time several elements must be considered critical and necessary effort employed. Therefore, the inability of new technology to work in ITS.Inc. depends on several factors.
One of the factors that could have been the cause of failure of the technology is incompatibility of the technology with the size of the organization. Every factor being tested in a company must be evaluated in terms of compatibility with the activities of the organization (Bruch, 2005, p.99). The level of ...

Hard system methodology of change is one of the developments in the process of change which focus on each and every aspect including the research, system engineering and management of the project. It focuses on determining the objective then taking certain actions to achieve those objectives and at the end it evaluates those options against certain criteria (Todnem By, 2005). So, there are three phases which Abu Dhabi Health Insurance Corporation has also gone through recently. Initially, in the description phase, the situation was summarized where the company found that it needs to automate the system completely because manual ...

McDonald’s High Employee Turnover and Lean Management Solution

The business concept that drives McDonald’s operations, and for this matter, most companies working in the fast food industry, is to maintain low prices in order to have affordable offers for the customers, so that they to remain loyal to consuming fast food products, but this comes with the price of giving small salaries to fast food workers, which is the main cause that generates high employee turnover at McDonald’s (Smith, 2006, p. 88).
Companies activating in fast food industries have struggled hard across time to minimize the role of the unions, so that they can ...

Electronic health record are form a very crucial part of a modern day hospital. Information in the hospitals continues to increase and an advanced system of management becomes important for successful service delivery and goal attendance. Many hospitals have implemented this technology and are enjoying every single bit of what it has to offer in terms of hospital success. Among these hospitals, three have shown great advancement to the extent of being awarded (Davis, 2012). They include, Citizen Memorial Healthcare, Maimonides Medical Center and the Cincinnati Children Hospital Medical Center.
The citizen memorial hospital applied this technology in 2005, and ...

Key Issues

The wake of global financial crisis led to many organizations to come up with strategies that would enable then to remain afloat. Many companies had to manage their expenditures, as well as moderate on related avenues that previously increase financial expenses. RONA could not comfortably withstand such emerging challenges without the help of other players. Additionally, it is also good to note that the presence of stiff competition from related market players contributed to fervidly seeking for a viable solution. Was the approach used during this period a success or a failure? What lessons can be learnt from such cases? Can the ...

This Case Study paper includes four examples of cases concerning agricultural runoff and water pollution, preceded by a section defining NPS pollution and detailing its various known causes. The four case studies were intentionally chosen from different parts of the world with quite different environmental conditions. First was the Lower Bhavani River basin in India – an extremely rural area where fairly primitive agricultural methods are employed by villagers living in basic conditions. The second example was the Rhine valley in Europe; a highly developed and industrialized part of the world. Third of the examples used was the Lower Fraser Valley in ...

1. A 55 gal. drum of organic solvent, full and sealed, weighs 400 lbs. The empty drum weights 40 lbs. What is the density of the solvent, in kg/L? What is its specific gravity?
Variables:
Vdrum = 55 gal. = 0.208 m3
mempty = 40 lbs = 18.14 Kg
mfull = 400 lbs = 181.44 Kg
msolvent = ?
ρsolvent = ?
Relationships:
msolvent = mfull – mempty

ρ = m/V
Computation:
msolvent = 163.29 Kg
ρsolvent = msolvent/Vdrum = 163.29Kg/0.208m3 = 785.05 Kg/m3

2. A cylindrical object 0.5m in diameter and 2m long weights has a mass of 200kg. The object is floating end-down ...

Introduction

It’s regarded that in order to promote efficient management of any given institution; the best approach will be to come up with ways of managing organizational change and performance, through the role of effective leadership skills in delivering successful change management. It’s through the concepts of effective leadership where all the individuals in the institution or organization will be mentored towards such change development. The concept of change generally entails innovation, which involves the basic idea of introducing something new into the organization. Change management concepts involve processes that entail managing transformational changes in an organization, which ...

Question 1.Protein Purification

(a) The peptide Lys-Gly-Ala-Glu is stored in a buffer of pH 6.0. Using chemical reasoning predict the migration direction (anodal, cathode or stationary) of the peptide at pH 6.0 based on your understanding of the nature of the constituent amino acids in the tetra peptide.

Figure 1.

In electrophoresis, amino acids that are negatively charged migrate toward the positively charged anode and vice versa. This means that amino acids move towards the anode at a high pH value and move toward the cathode at a lower pH value. The amino acids would not move or migrate when the pH value of the solution within which ...

A Force Field Diagram

A Multiple Cause Diagram

An Influence Diagram

Soft systems of Change
Soft systems are usually related to the characteristics that define human systems, and are associated with open relationships that sustain through time. In case, if there is any change required in these relationships after a period of time the soft systems are neatly driven and updated in order to incorporate those changes. It is important to understand that any system that depends on human efforts is a direct result of the environment within which it is operating and the conditions of stability. There are many factors which may ultimately ...