Essays on Facilitation

Summary Of Proposed Research

Global drought not only affects the world agriculture and economics, but interactively affects the phenotypic trait of plants across a different diversity gradient. Nevertheless, plants are able to adapt themselves to the drought environment by changing their phenotypic trait. From previous research at Jena Drought Experiment, in Germany, the results show that diversity not only has the capability to increase community’s resistance to drought, but also to increase community’s recovery ability after drought. On the other hand, the results show that the drought environment makes a strong selection on both, the plant phylogeny and functional trait. Yet, ...

Abstract

ITPM (Information Technology Project Management) is an essential activity for any IT organization to succeed. Projects must be evaluated and ranked in order to be decided upon and prioritized effectively. Shortcomings exist and must be addressed using optimization tools and methods in order to ensure efficient execution. Project portfolio management, which is the management of all projects within IT, allows for comprehensive project management that can ensure organizational success. Many effective ITPM tools exist to assist in project execution that must be understood, evaluated, and utilized properly. These tools include Business Case documentation for each project to lay out ...

Analysis

When it comes to how women with comorbid mental health and drug abuse will be recruited, there will be a dual-pronged approach. The first part will be advertising and solicitation to get women who are not already in treatment into a judgement-free zone so that they can enter treatment and perhaps get both into the empowerment group as well as clinical mental health treatment. Women coming from the other direction should be done as well, those being women who start off with mental health treatment and that want to get the social and empowerment part of treatment and recovery ...

Introduction

The success of any business venture is characterized by its ability to manage its assets, with respect to features such as the members of staff, the expenses incurred during the production process of its products as well as its distribution stratagems. The reason why most business entities and conglomerates fail to thrive in the long term is due to poor mismanagement of various core sectors hence leading to the redundancy for income generated and in an increase in the cost of productivity. The overall result is the decline in the trajectory of the business entity. Such was the characteristic ...

Following the American Psychological Association's Guidelines

In general, bribery is defined as a practice of offering something that is most usually money, with the purpose of gaining an illicit advantage. Historically, bribery is considered to be one of the simplest and oldest types of crimes. It has been existed already since the inception of the United States. The anti-bribery clause is even included in the American Constitution, and the reason of it is that this form of crime is a serious threat to the government and the justice system. (In Depth Look Into Bribery, n.d.) The main issue regarding whether or not an action is ...

TerraCop Case

Communication is one of the key tools in business and planning. If communication lacks between employees, departments, and partners business transactions will face a significant amount of challenges that can limit if not diminish the success of an organization. TerraCog has been in operation and business since 1977. From the time the organization, begin to the present there has been an immense amount of success in the fish and gaming industry because of the unique and usable products TerraCog has been an innovative and strong competitor that slowly introduces new products to underserved markets. One of the products that ...

360 Degree System

Chapter 1

Introduction: Performance appraisal is the critical tool in the human resources management for the achievement of the organizational goals and the objectives. This performance appraisal helps to improve the employee’s strength and weakness. Based on the performance appraisal, the performance of the employees can be measured and evaluated. 360 degree review is the appraisal approach and it is defined as collecting feedback from multiple sources of the input of employees, colleagues, seniors to evaluate the performance appraisal. The research mainly focuses on the validation and reliability of the appraisal system which makes convenient for the ...

This is a tricky question as the act permits facilitation or grease payment but prohibits bribes. Since Jed is unsure relative to Geletex’s International Operations and compliance within this country, he would need to verify how permits facilitation or grease payment differs relative to bribes.

Must a business adopt the ethical standards of a host culture in order to succeed?

Since Geletex, Inc. has a Code of Ethics in place, Jed needs to bring attention to the way is handled globally in the countries that Geletex has decided to do business. Then a Code of Ethics can be created with every employee having knowledge of how business is to be handled in that ...

Introduction

This paper focuses on the key facilitation concepts and techniques, and it creates an action plan for Roger Corporation on how to apply the concepts to ensure the project teams manage their time well.

Ability to understand the culture and client needs

Understanding the culture of the organization and consumers’ needs is an essential technique of a facilitator that leads to better utilization of the available resources. While the culture is defined, the requirements of the clients may not be fully known. However, the facilitator should strive to understand these needs and document them during the project. Importantly, the facilitator should exhibit empathy, interview techniques and ability ...

Abstract

Profound education is the basis for the successful career development and personal growth of any individual. Many scholars are trying to give an answer to the question of what makes the learning process more effective. Different aspects of learning theory provide answers to some of these questions. Theories of learning can be grouped into following three categories: behaviorist learning theories, cognitivist learning theories, and constructivist learning theories. Many researchers pay much attention to the process of scaffolding that is actively discussed as a significant element of learning process. The researcher Albert Bandura has devoted a number of his scientific ...

HRM Issues in an Insurance Company

The Cases discussed below are related to Human Resource Management, experienced by the author as a human resource manager in an Australian Health Insurance firm. Each case has some distinct features typical of HR function and are addressed by the author using the relevant theories and practices on the issues. The cases are presented below

Scenario 1

This case represents a situation where a young male employee GS has been promoted as the manager in a regional office which is comparatively smaller than his previous location. His team consists of mainly part time female members, with similar and educational backgrounds and ...

Air Cargo Ships May Soon Alter Global Supply Chains

Air Cargo Ships May Soon Alter Global Supply Chains

Abstract

Most companies across the world applying sophistication in their supply chain designs are engaging in the use of air cargo as a competitive advantage regardless of the costs incurred. These aspects occur with the reflection that air cargo being perceived expensive in terms of an alternative method for supply chains that rely on ocean transportation. However, the focus on air cargo does not emerge on the basis of the accidents or even crisis situations in the incorporation of logistics strategies to global manufacturers. Research indicates that the focus on air ...

Could Free Trade Agreements be a effective instrument to regulate climate change mitigation measure in the context of missing a comprehensive multilateral instrument?

The recent century is featured with the expansion of the international trade in the global scale. The development of the trade legislation and increase of the volumes of import and export relations between the countries gives rise to the question as to whether globalization of international trade affects the spread of the climate changes. In this regard, the majority of the experts in trade sphere consider the role of the World Trade Organization in the mitigation ...

Seoul Metropolitan Rapid Transit Corporation

The Seoul Metropolitan Rabid Transit is a significant an influence transportation structure embedded in Korea’s capital, Seoul. The Seoul Metropolitan Rapid Transit Corporation hereinafter also referred to as “SMRT” was founded in 1994. SMRT operates the biggest and most extensive metropolitan subway system in Korea with 148 stations and serves 2.7 million passengers daily with a reach of 152 kilometers (Moon, Kim & Park, 2013). SMRT is an important component of the public transportation system in Seoul and the fourth biggest metropolitan subway corporation in the world. It has a huge customer base and more than 6,000 workers ( ...

Introduction

In the past, airports were viewed to be a little more than suppliers of infrastructures for the carriers. They dwelt with airlines they served and the degree of resident demand. The success of airports was not related to airport strategies and performance. They have positioned themselves as part of an integral component of the transport chain. In the past, airlines were innovative and dynamic partners of transport that controlled and regulated passengers’ experience. Currently, airports are trying to balance their customers’ relation to be similar players. The airports are transforming to a more entrepreneurial design text and have begun ...

Psychology in Project Management

Positive psychology may be defined as the science of positive institutions, positive individual character or trait, and positive subjective kind of experience. In other words, it focuses on organizational and work issues by studying and applying positivity in improving the quality and effectiveness of life in various organizations. Interestingly, positive psychology has its topics overlapping into three main pillars, that is, positive traits, positive subjective experience and positive institution. The first pillar, positive trait, includes interests, wisdom, talents, values, creativity, courage, purpose, growth, meaning and character strength. The second pillar, positive subjective experience, encompasses well-being, pleasure, optimism, flow, positive ...

Introduction

Decision-making is a process of selecting a logical choice from among the available alternatives. It is a process where one is supposed to consider the weights of each alternative, be able to forecast the benefits and consequences of each alternative. Among the available alternatives, one is supposed to choose an option that he/she deems best for that specific situation. Decision making in the criminal justice involves a focus on many important aspects of criminal justice, in some cases, the decision-making process may involve one individual or group executive. In-group supervisory process some people come together to analyze the situation ...

Final Project

ID:

System Control Center/Federal Electricity and Water Authority

Introduction

2.1. Prophet Muhammad 2.2. Self evaluation 2.3. My attitudes toward different challenges 2.4. FEWA’s desired future leadership competencies 3. Task 2 3.1. Jack Welch/former CEO of GE Company 3.1.1. Jack Welch leadership strategy 3.1.2. Jack Welch leadership style 3.1.3. Jack Welch strengths and areas of development 3.2. “Change plan” 3.2.1. Implementation plan for the change plan 3.2.2. Stakeholders’ involvement in the change. 3.2.3. Strategy for managing resistance to change 4.1. SWOT analysis. 4.2. Individual Development Plan (IDP) 5. Conclusion 6. References 7. Appendix

Introduction

Leadership is one of the significant factors ...

HIV screening is a procedure that many countries have adopted the world over in a bid to get the necessary statistics to ensure effective detection and treatment of the virus. However, Mandatory HIV screenings is a radical measure that raises various moral and legal questions with regard to the need to protect the society and the duty to respect individual rights. There are various moral arguments that are aimed at supporting mandatory HIV screenings including paternalism, prevention of vertical transmission, and facilitation of behavior change.

Prevention of Vertical Transmission of the Virus

Mandatory HIV screenings during prenatal care are essential because they help to prevent the ...

Scenario 1. In this situation, there are a number of key problems that have to be addressed. Websterton is a school that shows a number of features of a school that might potentially fail very soon in the future: the low staff morale combined with the fact that the staff members are largely new is not necessarily a negative feature for the institution, but it also certainly has the potential to be difficult for the school to really begin to heal in this particular scenario. Due to the structure of the American educational funding system, the fact that test ...

Q1: The Public Authority of Civil Aviation (PACA) of Oman is the government institution that is the responsible for the air commercial and private air transport of the Oman Sultanate. The PACA does not have any responsibility for the military air transport which is the responsibility of the Ministry of Defense and the Military Forces of Oman . The PACA has created thanks to a Royal Decree of the Sultanate since 2013 with the intention to regulate all the civil aviation activities of the country and be aligned with the security and control requirements of the most important aviation and ...

Situational Analysis: The issue with the situation at Terracog appears to stem from a lack of communication between team members since everyone is attempting to push their own agenda to the forefront. The situation emerged with the introduction of BirdsI, a handheld GPS device, introduced by Terracog’s competitor named Posthaste. When customer’s used the product and realized its salient features, the sales team headed by Ed Pryor started pressing for development of a similar product (something which the design team was not very sure of). The initial meeting consisted of Fiero, Pryor and Allen Roth – Director of ...

Introduction

National security does not only involve safeguarding the borders on land but it also includes security of the state through implementing measures resulting in ensuring that nobody from outside comes into the country with dangerous weapons and other materials. A number of terrorist activities are carried out in US through material brought by passengers through commercial airports and airlines by simply dodging the existing security equipment and practices of airport security.

Requirement of New Security System

Recommendations have been released by TSA (transportation security administration) in order to improve the security systems within the airports. In this context, few of the resources have reported ...

Maritime transportation is the dominant source of international trade. Marine transport provides prosperity to companies, growth in economies, and binds relationships amongst nations. Port security is implemented to ensure the usage of ports is safe and successful in carrying out tasks. Maritime port security serves to as counterterrorism units within the port domain, while complying with maritime regulations. (Allied Barton Security Services, n.d). Every port is unique and has its own specific needs. Therefore, to best service the industry’s safety it is imperative that port security should be altered to fit each client’s particular demands. In order ...

Scenario 1. In this situation, there are a number of key problems that have to be addressed. Websterton is a school that shows a number of features of a school that might potentially fail very soon in the future: the low staff morale combined with the fact that the staff members are largely new is not necessarily a negative feature for the institution, but it also certainly has the potential to be difficult for the school to really begin to heal in this particular scenario. Due to the structure of the American educational funding system, the fact that test ...

My personal leadership can be formulated as follows: “An inventor of the new game-changing approach to organization and community leadership”. To my mind, one of the most important cornerstones of leadership is an ability to innovate and change the approaches to problem-solving at different levels. Innovation is crucial for all the modern organizations, as well as communities (especially, with regard to the development of local response to global issues, such as environment protection and climate change). Therefore, I aim to reconsider existing approaches to both organizational and community leadership in order to improve problem-orientation and approach global issues from ...

How the hyperbaric oxygen regulating NADPH facilitates the vascular health

The hyperbaric oxygen and GT Rac1 always plays a very central role in the activation of the complex. The Rac1 regulates the actin cytoskeleton as it responds to the various signals. When the NADPH is stimulated either by mechanical factors or by the signaling of the molecules, the Rac1 dissociates from its inhibitor and it is consequently activated by the release of the GDP and the binding GTP which in turn exposes the isoprenyl moiety ( Seyfried, T. N. 2012). This therefore agglomerates the cytosolic components of the NADPH oxidase NOXA1 and NOXO1. The end process therefore results to the ...

Abstract

The paper presents the argumentative analysis of patient rights under HIPAA (Health Insurance Portability and Accountability Act). In this regard, the paper examines pros and cons of the act and the facilitation of care services through it. For the purpose of exploring the topic, significant sources are utilized, and adequate amount of data has been collected through which in-depth analysis can be carried out. In addition to this, the paper can be considered as a foundation of awareness regarding the rights provide to the patient in order to maintain the privacy and confidentiality of the provided data. On the ...

Universities Name

Introduction Today one can hardly name a professional sphere that hasn’t been affected by the world processes, including globalization. Public relations (PR) are not an exception. Therefore, what is the relationship between globalization and PR? How globalization influences the above-mentioned creative sphere? Before going into details, it is worth paying attention to the definitions of the two matters of studies to better understand the correlation between them. According to the definition offered by the World Health Organization, globalization means the “increased interconnectedness and interdependence of peoples and countries”. It includes two elements, which are interrelated. The First one ...

The problems of mental illness and prison violence have increasingly become common contemporary issues within the criminal justice system in most jurisdictions, in particular those countries like the US with high incarceration rates and overcrowded prisons (James & Glaze, 2006). At the outset, the main critical issues emanate from these issues include the effectiveness of prison mental illness treatment services, constitutional rights of mentally ill inmates to medical treatment, processing, managing and treatment of mentally ill prisoners and psychiatric rehabilitation of the mentally ill prisoners. It is important therefore to these issues and sub-issues be addressed by first establishing their ...

Introduction

Two University of Rochester professors collaborated on a paper called “Self Determination Theory and the facilitation of intrinsic motivation, social development and wellbeing” that was published in the Journal of American Psychologist . This article focuses our thoughts on the wellbeing as contingent upon the successful proportion of three ingredients: Autonomy, Competence, and Relatedness. These three nutrients feed and develop our sense of self. The more accomplished individuals are increasing the ingredients that cause their lives to be successful in the eyes of others that are not as accomplished. Contrast these two writers to David McClellan in 1961 who wrote ...

The purpose of this paper is to explore a scenario that in turn is affecting the human lives and increasing health concerns in a particular area. Moreover, the study also intends to discuss the Corporate Social Responsibilities (CSR) initiatives carried out by Coca-Cola to resolve the issues that are associated with the scenario. For the evaluation of CSR initiatives, many secondary resources are utilized. Nigeria is the country that constantly encounters issues related to the insufficient water supply in accordance with the needs of the rapidly growing population. As a result of disparity regarding the clean drinking water, more ...

Application of Integrated Theory of Health Behavior Change (ITHBC) in Health Promotion Challenges

Application of Integrated Theory of Health Behavior Change (ITHBC) in Health Promotion Challenges

Introduction

Theoretical models of Nursing encompass a broad scope when it comes to applying such theories into a certain issue or concern. A nurse practitioner would be able to achieve his or her professional goals when applying the theories involved towards a better outcome of the patient. Thus, these theories may also be used to address various issues and concerns within the Nursing practice based which category the theory belongs to. However, outside the categorical scope of nursing theories, there is one theory that can be used ...

Introduction

Priorities in Action include programs with the most potential and transformative quality improvement in the United States of America that align to the six National Quality Strategies priorities. The NQS priorities include making patient care safer, enabling person and family care, promoting prevention and treatment of leading death causes, working with communities to implement best practices and ensure healthy living, making quality care affordable for all, and promoting effective communication and coordination care (National Quality Strategy, 2012). The programs are updated monthly and represent Federal, State, private sector and local efforts.

Most Important Priority to Health Care Consumers

The most important priority to health consumers is ...

Victim facilitation, victim precipitation, and victim provocation are terms used to describe the impact a victim has on a situation which labels him/her as a victim. Victim facilitation describes a situation where the negligent behavior of the victim makes it easier for the offender to commit a crime. The victim is partly to blame for a crime in a situation of victim facilitation. For instance; if a person leaves his house unlocked while he is away this may be classified as an instance of victim facilitation. Victim precipitation and provocation have a similar definition. In situations where the victim ...

“Enterprise Facilitation Project” in Congo

In the video being analyzed, the President of the Sirolli Institute, Dr. Ernesto Sirolli, deliberates about the effectiveness, nature and funding of the “Enterprise Facilitation Project” launched in the territory of the Democratic Republic of Congo. Meanwhile, the expert recalls his unsuccessful and unproductive years of 1971-1976 when he worked on the aid initiatives implemented by the Italian government. The speaker explains his thoughts and assumptions as to why, in his opinion, they may have been a huge failure for him and his colleagues (One Just World). The failure must have been ascribed to a cultural way and mental ...

The following is a brief analysis and reactions that I can give about this informative journal written by Peter Haberl.

Analysis Haberl reports on the famous Olympic, a very competitive tournament usually conducted after every four years. He says that it gives participants an opportunity to be celebrities, get a lot of media coverage, get quick riches and become so successful. Therefore, according to him, an Olympian must utilize this chance to produce their best in this prestigious game. I think, they should understand that their opponents are also well prepared. He says that there are many classes of Olympians: underdogs, tourists, surprise and favorites. To him, he believes that all the US athletes must play the role of ...

Section 1: Foundation of the Study

The majority of business information is stored electronically, creating the need for a system of securing this information. As the systems providing computer and internet security becomes more and more complex, security is increasingly compromised. Interlopers and hackers continue to create new and more creative means of gaining entry to information stored on networks, and users are facing an increased number of security attacks. Surprisingly, despite the variety and amount of security risks, security tools designed to counter these are slow to develop appear for business consumption (Garcia-Teodoro et al, 2009). With the introduction of new technological trends, information technology ( ...

Which set of factors has been more important in driving globalisation in the last fifty years, technology or international trade liberalisation agreements? Use specific examples in your answer.

Introduction

Globalisation in a sentence can be defined as the growing interdependence of the world economies. It is a continuous process and is not the final outcome, and due to globalisation the world economies become dependent on each other culturally and economically (Friedman, 2006). This term was first used by an American economist Theodore Levitt in the year 1983 (Stiglitz, 2007). The main factors that drive the globalisation process can be removal and reduction ...

Using the Stages of Conflict

Following the increase in the destructive potential of conflicts in organizations in the world today, I would use the stages of conflict variously to detect and address issues in my organization. I would employ the five stages of conflict to handle the problems in my organization. First, I would be keen on the detection of conflicts during the latent stage where individuals in conflict are not yet aware of the existence of the conflict. In order to ensure the conflict does not exist during this stage, I would analyze the probability of the conflict developing. Second, I would ...

Introduction

With the improvement in technology, it has become imperative for organizations to incorporate modern technology in their processes. In order to successfully introduce technology, organizations need to consider a number of factors. This paper explains how the organization can apply to purchase and adopt technology. These topics include communication change, contingent leadership, agile technology, planned vs. emergent change, resistance to change as well as the role of IT people in business.

- Communication change

The introduction of technology will affect almost all business processes and individuals in the organization. Therefore, a company must communicate such changes with the people affected. According to Proctor and ...

Overview

Business ethics are fundamental aspects when it comes to corporate affairs and dealing with organizational members (Alvesson 87). Indeed, the successful organizational culture is heavily reliant on the ethics portrayed by the top management, employees and other members of the organization. Essentially, they must come up with ways of solving issues in an ethical manner such that the integrity of the organization in maintained. In this line of thought, therefore, this paper seeks to answer some fundamental questions regarding the various problems and events that unfold in an organization’s realistic realm. As such, the paper comprise of clarified ...

This chapter expounds and gives more insight into social influences. Social influences are both used for entertainment and can be used to explain certain scenarios or conditions that make people act in a certain way. Additionally, the three forms of influence; conformity, compliance, and obedience are discussed.

The social influence effect varies on individuals. Individuals may decide to obey or resist commands, conform to a certain group norms or may maintain their own independence and can comply with a request or be assertive. Social influences are automatic as evidenced by studies that indicate infants learn by imitating what their mothers do. For ...

Article #1: Becker, R., et al. (2011). “Functional dysphagia therapy and PEG treatment in a clinical geriatric setting.” Dysphagia, 26, 108-116. 1). Summary: The article by Becker et al. delves on the outcomes of two Functional Dysphagia Therapy (FDT) with one group using percutaneous endoscopic gastrostomy (PEG), and another group of non-PEG users. 2) Element: The victims of stroke and those with cerebrovascular diseases have neurogenic dysphagia, 50% and 30% respectively. The result of this study revealed a mortality rate of 19.7%, and lower for the second group of non-PEG users which is at 8.6%. 3) Outcome: Those ...

Article #1. Martins, S.R.M., & De Oliveira, D.S.F. (2014). This article discusses the results of a two-stage speech therapy tests performed on the elderly, 45 in all and between the ages of 60 and 85 years old. The speech therapies resulted in improvements in 73% of subjects with dysphagia, and voice improvements on 62% after 11.6 sessions (Martins & Oliveira, 2014, p. 1120). Although the article makes no mention on the morbidity and mortality rates of dysphagia and dysphonia, it nevertheless affirms that “neurological diseases are common in the elderly” (Martins & Oliveira, 2014, p. 1120). In this respect, it can be ...

Developing a Health Program in a Non-Profit Family Shelter

Summary Health promotion is an elemental aspect of the healthcare strategy in the primary care settings and it contributes to the health focus in the primary care to the population. The healthcare program will seek to demonstrate a variety of elements. First, it will seek to demonstrate the various principles of the health promotion practices based on the recognized planning approaches of health promotion. The program should also demonstrate the avenues of linking the communities in the planning, the delivery, and the development of the health promotion programs in the primary healthcare settings (Ministry of Health). The health promotion ...

Communication

Strategies for Facilitating Multicultural Groups Intercultural Leadership This style of leadership is among the strategies of the enhancement of the multicultural interrelation and groups through communication. Intercultural leadership focuses on the inclusive leadership, where the leaders adopting the strategy promote the aspects of the cultural diversity. Intercultural leadership is of great significance in the enhancement of the multicultural groups because the principles of this style of leadership focus on the need for the culturally diverse teams or groups in the radiation of the center or the focus of the organizations rather than the conventional top down style ...

Neuro-functional pathways and Connection with Diseases

Types of Memory Traditionally, there are three types of memory defined: short-term memory (STM), long-term memory (LTM) and working memory (WM). Hebb defines the short-term as the mechanism of continuous reverberation of stimuli and information in cellar systems and as a result neurons excite one another for some time after the original stimulus (Nadel and Hardt, 2010, 253). In other words, STM is an ability to hold information about the stimuli for the brief period. If this reverberatory activity leads to restructuring of synaptic connections, the long-term memory appears. LTM is an ability of human brain to storage the ...

The importance of Health Information Technology (HIT) to the healthcare sector cannot be overemphasized. The availability of information as well as the ability to exchange this information is very crucial to the efficient delivery of care across all levels of the health care system. These levels involve different stakeholders that include the care team, patients, and health care organizations among others, which in totality comprise a political, economic system. The diagnosis and effective treatment of patients depend on the capacity of care providers, whether individual medical practitioners or large healthcare organizations to access three main types of medical related or ...

Questions A

A 1 Product defect is a serious problem. Doug told me that he had already researched the cost of fixing the defect. To calculate whether it is reasonable to fix the defect, Doug should have calculated the approximate amount of consumers, who could probably be damaged. If the sum of money to refund the damages to the customers is higher than the amount of money spent for fixing the problem, it is reasonable to present a new model for western southern regions of the country. In this case, I would provide the company with a new report that contain all the ...

An architectural illustrator is an architecture profession where the expert is responsible for creating imagery for professional designing that portrays accurate details of an architectural project. The created images are supposed to give the client, owner, committee, public, or a customer the available design ideas. These professionals are hired to bring complex ideas and objects into reality. Through artwork, the artist succeeds to turn small details into visual renderings. This field mainly depends on the plan, design, as well as construction of various structures. The professionals create two-dimensional illustrations that may include animations and images. The professions are usually realistic ...

Abstract

Negative Word-of-mouth (NWOM) communication, often used as term to denote the negative feedback given by consumers on public online platforms, has emerged to be an important area of study. However, an important dimension of NWOM has so far been ignored in academic literature – the experiences and attitudes of customer service executives towards online consumer complaints. In studying these attitudes and emotions, the current study uses Davidow’s six dimensions of managing and handling complaints by organizations as a theoretical justification. More than half of the six dimensions involve communication between employees and customers. Hence, the employee attitudes and the impact ...

Communication is the passage of information from a sender to a receiver in a manner that is coherent to both. For communication to be complete, the receiver must give a feedback showing acknowledgement and understanding of the information communicated. In human communications, language is an important aspect of passing information from one person to the other. This leads to development of the language game concept. Various theories have tried to explain the language game. Language game is drawn from a philosophical view that the language use can be through the way it is simply used to portray an action which is cemented into ...

A Political Approach

Introduction The purpose of this literature review is to provide an analysis of the United States’ potential vulnerability to cyber terrorism attacks on its critical infrastructure system. Some experts suggest that the United States is not as vulnerable to cyber attacks and acts of cyber terrorism as many critics believe. American’s direct and indirect involvement in growing uncertainties in the Middle East have sparked new debates and concerns regarding the threats new types of cyber terrorism now pose to the nation’s data and information security (Abdulrahman, 139). Most importantly, this literature review has been conducted on ...

Healthcare Leadership

Contemporary healthcare systems are plagued by numerous unprecedented challenges due to increases in the complexity and cost of health care (Stoller, 2009). The Unites States healthcare system for instance faces the problems of system complexity, shortage of clinicians, financial shortfalls, issues of medical errors and patient safety, increased prevalence of chronic conditions, and poor distribution of resources (Marshall, 2010). In this light, health care today requires visionary, wise, empowered, and effective leaders. Strategies for empowering managers include reduction of bureaucracy through removal of layers of managers. Removal of layers of managers results in a broadened span of control for a senior ...

INTERNATIONAL ECONOMIC ANALYSIS

- Trade history of Saudi Arabia: The coastal people of Saudi Arabia have been well positioned from the trade due to the benefit of Arabian Peninsula. KSA is an old route of the caravan trade that connects the Mediterranean world with south Asia, Arabia, and East Asia (Encyclopedia Britannica). The trade in Saudi Arabia was generated by pilgrims that came to Medina and Makah. In 1938, with the discovery of oil country started trading with other and after World War 2 through the exports of oil reserves country was able to have higher funds (Saudi Embassy, 1-7). ...

The option to improve the health care system is the Health care / system redesign. Health care / system redesign involves making changes in primary care practices to improve the effectiveness of patient care, improving the quality and efficiency of medical institutions.

System redesign includes the following:

- Engaging all clinic staff to propose and help actualize successful changes. - Receiving systems for changing a practice to enhance quality, lessen expenses, and better fulfill the needs of patients and families. - May include practice "coaches" or facilitators to help with the procedure of health care update. - Consolidating preventive services and self-management ...

General background information:a) General group topic and RationaleThe group topic for week one is an introduction week. During this time we will go over group expectations, confidentiality, group guidelines, challenges, what group members need to make this group a safe environment, and introduction activities. These activities will help the group members build trust with each other and the facilitators. It is also important to set up an outline and expectation for group members from the beginning so they are prepared for the purpose of the group. This preparation stage is critical because of the diverse social, economic and political backgrounds ...

Systematic Review

- In my practice, I am observing an increased emphasis on infection prevention. This increased attention to infection prevention measures has been prompted by legislative changes that transferred the financial burden of healthcare-associated infections to hospitals. In 2008, the Centers for Medicare and Medicaid Services (CMS) issued a directive denying payments to hospitals for certain conditions if they occurred during a hospital stay and had not been present on admission. The CMS was empowered to issue the directive by the Deficit Reduction Act of 2005. Section 5001(c) of the act required the Secretary of Health and Human Services to identify ...

The customers for our firm may be any individuals who may require custom made garments since the standard size may not fit them. This will be known as the Business-to-Consumer transaction. It involves direct interaction between the business entity and their customers. In this situation, the customers will place the order from any country. Timely delivery and accuracy of their order should be checked by the management. Another form of customers will be the wholesalers and retailers. They are interested in making bulk orders and are willing to have an extra lead time. This will be their Business-to-Business ...