For Electronic Arts, Inc
Andrew Wilson, CEOElectronic Arts, Inc.
209 Redwood Shores Parkway
Redwood City, CA 94065
Dear Mr. Wilson:
As agreed during our meeting on November 15, 2013, attached herewith is the report on the customer service problems being experienced by your company.
The report examines the causes and effects of the company’s customer service problems and provides recommendations on how these problems can be addressed.
I hope you find this report satisfactory.
Executive Summary 4
Introduction 5 Continue reading...
Problem Statement 5
Method Used 5
This report provides Electronic Arts (